Now Hiring - Contemporary Recruiting - Inside Sales / Customer Service Manager in The Woodlands, TX

Full description of the position

About A manufacturer of commercial and industrial LED Lights and Products is seeking an Inside Sales / Customer Service Manager to supervise a team of Inside Sales Representatives, bring strong B2B sales experience, and demonstrate advanced management capabilities to support company growth. Location

• Office based in The Woodlands, TX 77380
• Office hours - Monday to Friday

Compensation

and

Benefits

• $80-100k/year + bonus
• Medical, dental and vision insurance
• Disability insurance
• PTO
• Growth opportunities
• Performance bonus

Duties and Responsibilities

• Supervise and manage a team of Inside Sales Representatives, providing coaching, performance reviews, and support.
• Serve as the point of connection between Inside Sales and Outside Sales teams to ensure smooth communication and collaboration.
• Develop new business opportunities and build relationships with potential clients (B2B focus).
• Consistently achieve or exceed monthly or quarterly lead generation and sales targets.
• Reach out to potential clients through phone calls, identifying and qualifying leads for further sales opportunities.
• Maintain accurate records of conversations, leads, and outcomes using CRM systems or other tracking tools.
• Maintain and update lists of potential clients, ensuring that outreach efforts are organized and timely.
• Work closely with the outside sales team to hand over qualified leads and contribute to the overall sales pipeline.
• Identify opportunities to expand business within existing accounts and target markets.
• Ensure all customer orders are processed accurately and completed in a timely manner.

Qualifications

and Skills

• Bachelor's or associate degree preferred, or equivalent professional experience in customer service and sales.
• 5+ years of management experience in a sales environment, preferably leading Inside Sales teams.
• Strong B2B sales experience is highly desirable.
• Ability to work in a fast-paced, high-demand environment.
• Excellent customer service and client relationship management skills.
• Experience with sales processes and techniques. Job Type: Full-time Pay: $80,000.00 - $100,000.00 per year

Benefits

:

• Dental insurance
• Disability insurance
• Health insurance
• Vision insurance Shift:
• 8 hour shift Supplemental Pay:
• Bonus opportunities Work Location: On the road