Now Hiring - Digital Realty Trust, Inc. - Professional Services Global Channel Sales Operations Leader in Austin, TX

Full description of the position

Job Title: Global Channel Sales Operations Leader Location: Austin, TX; Dallas, TX; Chicago, IL; Boston, MA; Ashburn, VA; Atlanta, GA Your Role: We are seeking a dynamic and strategic Global Channel Sales Operations Leader to drive the operational success of our rapidly growing channel business. This leader will be responsible for overseeing a team of channel operations professionals and will play a key role in optimizing and scaling our channel ecosystem. The ideal candidate will bring a strong background in channel operations, revenue management, and data-driven decision-making to help build a best-in-class channel program. *What you all do * Lead and manage a global channel operations team, defining roles, responsibilities, and aligning execution with business priorities. * Develop and optimize sales enablement programs for field sellers and internal channel teams to drive effective partner engagement and co-selling success. * Oversee deal registration processes , ensuring fairness, transparency, conflict resolution, and compliance with partner policies. * Manage and enhance channel compensation programs , including comp structure recommendations, MBO tracking, and alignment to revenue and partner goals. * Track and manage partner incentives, rebates, and discounts , modeling proposed changes, securing approvals, and leading implementation initiatives. * Implement and maintain technology platforms(CRM, PRM, automation, analytics) to support channel workflows, performance visibility, and global scalability. * Develop real-time reporting frameworks and analytics , tracking partner pipeline progression, revenue impact, and ROI on channel investments. * Establish quotas, KPIs, and go-to-market strategies(segmentation, coverage models, enablement frameworks) to drive partner engagement and revenue growth. * Support channel marketing initiatives , ensuring partners have access to co-marketing programs, demand generation resources, and effective use of PRM platforms to accelerate sales cycles. * Continuously monitor industry trends and best practices , driving innovation in channel operations and ensuring the companyas competitive edge. *What you all need * 10+ years of experience in channel operations within a data center, cloud, SaaS or technology-driven environment. * Proven experience leading a global team and driving operational excellence in a high-growth channel business. * Strong understanding of channel sales models, partner ecosystems, and go-to-market strategies. * Expertise in deal registration, channel compensation models and management, and partner enablement frameworks. * Proficiency in CRM, PRM, and BI tools(Salesforce, PowerBI, etc.). * Strong analytical mindset with the ability to leverage data for strategic decision-making. * Excellent communication and stakeholder management skills. * Ability to thrive in a fast-paced, high-growth environment and drive change effectively. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the companyas global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents. A bit about our Digital team Sales Our Sales team is at the sharp end of our business, securing new customers from network and cloud service providers through to all kinds of major global and regional enterprises and local businesses. We help identify the objectives of our customers and enable them to succeed by combining our strategic knowledge of the industry, technical knowledge of our global data center platform, PlatformDIGITAL, with our ability to develop strong partnerships. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and youall be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, youall get to work with people from different business areas, challenge the way we do things and put your ideas into action. Weall also give you plenty of development opportunities so you can build a rewarding and successful career with us. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. This is an exciting time to join our business so apply now and make your mark on our future. Notes: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.