Now Hiring - Manufacturer Electronic Components - Customer Service Representative in Lake Forest, CA

Full description of the position

Customer Service Representative This is a great opportunity for a motivated and fast-paced individual who is willing to join a fast-growing company. The ideal applicant will have the capability to schedule multiple shipments daily and advanced level in MS Excel, be a problem solver with good organizational skills, be dedicated, detail-oriented, as well able to multi-task. We are looking for a full-time staff that fits well into our customer support team. The office hours are 8:00 - 5:00 Monday to Friday. This is a delightful working environment. The candidates must have 2 years or more experience in inside sales, customer service, account management, business development, customer support with great analytical skills. EDUCATION & EXPERIENCE: * Proficient in Microsoft Office (Excel, Outlook) * A 4-year college degree is a MUST * Minimum of 2 years' customer service experience * Skills in inside sales, customer service, account management, business development, customer support TECHNICAL & PROFESSIONAL EXPERIENCE: * Through experience, education (formal or other), training, OTJ-acquired skills, knowledge and related: * Positive attitude * Highly responsible and dependable * Excellent communication in English (verbal and written) * Time management skills and sense of urgency * Detail-oriented and organized * Multi-tasker * Computer and internet skills (EDI a plus) * Fast learner * Teamwork skills * Strong planning and scheduling capabilities * Problem-solving skills * Experience with RMA procedures ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: * Email and phone communications directly with client accounts * Order entry * Close communication with Sales and Purchasing teams * Make long term and short-term material forecasting report * Planning and scheduling delivery shipments * Generating 12-month forecasting reports * Providing shipping information and order updates to customers (ASN) * Issuing of customer credits or RMAs * Online updating of customer requests * Implementation of operational procedures * Analysis and forecast for inventory reservation * Performs any other responsibilities as dictated by the operational needs of the organization. If you are interested in this position, you must submit a Resume. This position is Temp to Hire, will be hired through a Staffing Company. Compensation: For a full-time company directly the hired employee, the compensation will include hourly rated base salary, year-end bonus, and Health Insurance package, paid Holiday, paid vacation days, 401K and more. (Reference only) Job Type: Full-time Job Type: Full-time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Benefits: * Health insurance Shift: * 8 hour shift * Day shift Education: * Bachelor's (Required) Experience: * SAP ERP: 1 year (Preferred) * Demand and supply forecasting: 1 year (Preferred) * Order fulfillment: 1 year (Preferred) * ship date planning with overseas Leadtime: 1 year (Preferred) Ability to Relocate: * Lake Forest, CA: Relocate before starting work (Required) Work Location: In person