Now Hiring - Magenium Solutions LLC - Sales - Inside Sales Specialist in Downers Grove, IL

Full description of the position

We are hiring Inside Sales Specialist. Location: This is a hybrid role. Our offices are located in Downers Grove, IL Company: Magenium is a 100% employee-owned company, offering a dynamic and supportive work environment. Magenium Solutions is a Microsoft-centric Consulting Firm. As a top 1% Microsoft partner, we specialize in workforce productivity, unified communications, enterprise mobility, and Microsoft application services. Magenium is a subsidiary of AVI Systems, a world-class audiovisual technology organization, providing us with a global footprint and extensive resources. Role Overview: We are seeking an enthusiastic Inside Sales Specialist to join our team. This hybrid role provides a great opportunity to develop your sales skills and grow within our organization. As an Inside Sales Specialist at Magenium, you will be a key player in our sales operations. You will support our sales representatives, ensure exceptional customer service, and gain comprehensive knowledge of our business practices, products, and services. Key Responsibilities:*Sales Support:* * Track and analyze sales performance, reporting results to management. * Assist Business Development Managers with quotes, SOW reviews, and contract preparations. * Qualify leads through various channels. * Present service offerings and negotiate deals. * Build and maintain strong client relationships. * Manage sales pipeline and CRM activities. * Stay informed about industry trends and competitors. * Assist with bid requests and proposal preparations. * Engage with potential and existing customers to understand their needs and promote Microsoft solutions. * Utilize Microsoft's funding programs and incentives to support sales efforts. * Collaborate with marketing, sales, and delivery teams on lead generation campaigns. Customer Service: * Respond to customer inquiries promptly and professionally. * Provide timely and accurate information and pricing. * Assist with credit and collection questions. * Address and escalate customer issues as needed. Administrative Tasks: * Document all customer communications thoroughly. * Keep CRM current and up to date. Knowledge Development: * Stay updated on industry and trends. * Conduct research to support sales efforts. * Understand Magenium/AVIs business model and marketing materials. * Enhance technical knowledge of products through research and training. Additional Responsibilities: * Handle additional assignments and responsibilities as needed. Qualifications: * Competitive and outgoing personality with excellent listening skills. * College education and strong communication skills. * 2 years plus of Inside Sales experience * Organized and proficient in Microsoft Office (Word, Excel, PowerPoint). * Strong problem-solving skills and ability to interpret various instructions. * Excellent communication skills. Why Join Us? * Work for a 100% employee-owned company. * Hybrid work environment. * Opportunities for professional growth and development. * Collaborative and supportive team culture.