Now Hiring - Fire Systems Inc. - Inside Sales Representative in North Dartmouth, MA

Full description of the position

Full-time $75,000 - $100,000 target earnings (base salary plus commission). Summary: We're looking for a driven and detail-oriented Inside Sales Representataive to join the Fire Systems, Inc. team. This role will focus on generating and closing service-related sales opportunities, including repair work, system inspections, contract renewal, and deficiency corrections. The ideal candidate brings energy, organization, and relationship-building skills to deliver value-driven outcomes for our customers. Responsibilities: * Prospect and follow-up on opportunities stemming from inspection reports, technician referrals, and past service records. * Re-engage existing or inactive customers to renew or expand service agreements. * Collaborate with field technicians, service coordinators, and sales leadership to advance qualified leads. * Leverage NetSuite to track customer interactions, proposals, and sales activity. * Prepare professional quotes, follow up with customers, and finalize service orders. * Coordinate with scheduling and operations to ensure seamless service delivery. * Deliver responsive, solution-oriented customer service to maintain strong account relationships. * Join weekly sales huddles and contribute to pipeline and performance reviews. * Support special campaigns, outbound efforts, and branch-level growth initiatives. Skills: * Prior experience in inside sales, customer service, or service coordination - ideally in a technical, construction, or fire/life safety setting. * Confidence in learning and presenting service solutions to customers. * CRM proficiency (NetSuite preferred) and comfort with Excel, Word, Outlook, calendar, and digital workflows. * Organized and deadline-driven with a passion for performance and progress. * Strong communication skills-written, verbal, and virtual. * Energetic, team-oriented, and able to thrive in a fast-paced, growing company. Compensation & Benefits: * $40,000 base salary. * Commission plan targeting $80,000-$100,000+ total compensation. * Health, Dental, Vision Insurance. * 401(k) with company match. * Paid holidays and vacation time. * Professional growth and leadership development opportunities. Why Fire Systems Inc.? As part of Altus, Fire Systems Inc. offers the culture of a close-knit branch with the resources of a national platform. This is a rare opportunity to be the first inside sales hire and help shape how we scale revenue, serve customers, and deliver service excellence across the region. Job Type: Full-time Pay: $75,000.00 - $100,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * Day shift Supplemental Pay: * Bonus opportunities * Commission pay * Yearly bonus Application Question(s): * Background and drug screening. Education: * Associate (Required) Experience: * Customer Service: 2 years (Required) Language: * English (Required) Ability to Commute: * North Dartmouth, MA 02747 (Required) Ability to Relocate: * North Dartmouth, MA 02747: Relocate before starting work (Preferred) Work Location: In person