Now Hiring - Fire Systems Inc. - Inside Sales Representative in North Dartmouth, MA

Full description of the position

Full-time $75,000 - $100,000 target earnings (base salary plus commission). Summary: We're looking for a driven and detail-oriented Inside Sales Representataive to join the Fire Systems, Inc. team. This role will focus on generating and closing service-related sales opportunities, including repair work, system inspections, contract renewal, and deficiency corrections. The ideal candidate brings energy, organization, and relationship-building skills to deliver value-driven outcomes for our customers.

Responsibilities

:

• Prospect and follow-up on opportunities stemming from inspection reports, technician referrals, and past service records.
• Re-engage existing or inactive customers to renew or expand service agreements.
• Collaborate with field technicians, service coordinators, and sales leadership to advance qualified leads.
• Leverage NetSuite to track customer interactions, proposals, and sales activity.
• Prepare professional quotes, follow up with customers, and finalize service orders.
• Coordinate with scheduling and operations to ensure seamless service delivery.
• Deliver responsive, solution-oriented customer service to maintain strong account relationships.
• Join weekly sales huddles and contribute to pipeline and performance reviews.
• Support special campaigns, outbound efforts, and branch-level growth initiatives. Skills:
• Prior experience in inside sales, customer service, or service coordination - ideally in a technical, construction, or fire/life safety setting.
• Confidence in learning and presenting service solutions to customers.
• CRM proficiency (NetSuite preferred) and comfort with Excel, Word, Outlook, calendar, and digital workflows.
• Organized and deadline-driven with a passion for performance and progress.
• Strong communication skills-written, verbal, and virtual.
• Energetic, team-oriented, and able to thrive in a fast-paced, growing company.

Compensation

&

Benefits

:

• $40,000 base salary.
• Commission plan targeting $80,000-$100,000+ total compensation.
• Health, Dental, Vision Insurance.
• 401(k) with company match.
• Paid holidays and vacation time.
• Professional growth and leadership development opportunities. Why Fire Systems Inc.? As part of Altus, Fire Systems Inc. offers the culture of a close-knit branch with the resources of a national platform. This is a rare opportunity to be the first inside sales hire and help shape how we scale revenue, serve customers, and deliver service excellence across the region. Job Type: Full-time Pay: $75,000.00 - $100,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Shift:
• Day shift Supplemental Pay:
• Bonus opportunities
• Commission pay
• Yearly bonus Application Question(s):
• Background and drug screening. Education:
• Associate (Required) Experience:
• Customer Service: 2 years (Required) Language:
• English (Required) Ability to Commute:
• North Dartmouth, MA 02747 (Required) Ability to Relocate:
• North Dartmouth, MA 02747: Relocate before starting work (Preferred) Work Location: In person