Now Hiring - Claire's Stores, Inc. - Sales Lead/Key Holder in Carlsbad, CA

Full description of the position

Job Overview: In this role, you will support the Store Manager and Assistant Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. You will play a crucial role in the team. Accountable for managing store inventory, and fostering a positive, and fun working environment. We are looking for you! Come join our team! We are currently seeking confident, reliable, and motivated individuals to join us! Being a key holder at Claire's is a fun, fast-paced, entry level management opportunity. We encourage and support your individual growth and development. Position Qualifications: * Must be over the age of 18 to pierce ears, and perform opening and closing responsibilities. * Ear piercing! Must be willing to learn to pierce ears on guests of all ages, including infants, as this is a HUGE part of our business. Full training is provided. * Excellent customer service skills with a passion for creating positive and memorable shopping experiences. * Proficient in using POS systems and handling cash transactions accurately. * Effective phone etiquette for communicating with customers * Proficient merchandising and organizational skills * Able to maneuver up to 25 lbs regularly and up to 50 lbs occasionally * Bending, stooping, extended reaching, climbing ladders, and use of step stools while placing merchandise throughout the store and assisting customers * Multi-tasking is a must * Basic math skills are necessary * Ability to operate POS systems accurately and legally with adherence to all company policies * Opening/closing/weekend and some holiday shifts are required * Reliable transportation required * Able to work productivly, and efficiently alone and with others Experience Preferred: * Previous customer service/retail/sales experience * Bilingual is always a plus! * Knowledge of money handling, bank drops may be required Responsibilities include but are not limited to: * Managing daily store operations and ensuring adherence to company policies and procedures * Promote teamwork and high performance * Deliver outstanding customer service by addressing customer inqueries and resolving issues effectively * Supporting management and team members with the achievement of retail store targets by driving sales and providing exceptional customer service * Assisting customers with their queries using your product knowledge, experience and available resources * Processing store deliveries, visual merchandising, stock takes, markdowns and promotions are completed accurately and in a timely manner * Ensuring the store looks presentable, clean, and inviting to our customers * Ability to work at other store locations * Creating and maintaining a fun, safe environment to ensure an enjoyable shopping experience and comfortable place of employment Benefits: * Freedom to express your style with a relaxed dress code * Exceptional rewards program offered * We are willing to create your schedule with other employment opportunities, or continued education in mind * Paid time off * Generous employee discount We are a fun and supportive place to work. Feel free to stop in with your resume. [please apply online] We are located at: Carlsbad Premium Outlets 5620 Paseo del Norte Shoppes at Carlsbad 2525 El Camino Real Carlsbad, CA Join us as we strive to create an engaging shopping experience for our customers while fostering a supportive work environment for our team! Job Type: Part-time Pay: $17.50 - $18.50 per hour Expected hours: 10 - 35 per week Benefits: * Employee discount * Flexible schedule * Paid time off * Parental leave Shift: * 8 hour shift * Day shift * Evening shift * Morning shift People with a criminal record are encouraged to apply Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Ability to Commute: * Carlsbad, CA 92008 (Required) Willingness to travel: * 50% (Preferred) Work Location: In person