Now Hiring - Helly Hansen Newport - Professional Services Group Sales Representative in Newport, RI

Full description of the position

Nestled in the heart of Newport, Rhode Island--the sailing capital of the world--our story began in 1985 when our visionary founder, Jay Lasky, embarked on a mission to equip adventurers for the most challenging weather. For over 30 years, we've proudly offered premier brands to outdoor enthusiasts, staying steadfast in our commitment to delivering unparalleled products and exceptional customer experiences. Our ecommerce hub is located inside our brick-and-mortar store located at 154 Thames St which features a wide variety of popular lifestyle brands such as Helly Hansen, PrAna, Kuhl, Outdoor Research, Grundens & more! In those same 30+ years, we have partnered with numerous companies, yachts, groups, and more, solving a variety of needs from rewards and recognition, employee onboarding and anniversary awards, to outfitting crews including landscaping, construction, movie production, boats, and more. With our expanded product offering, the demand has grown, and we need a group sales representative to support this growth. Are you a relationship builder passionate about delivering an exceptional customer experience? Big Weather Gear is looking to fill a full-time Group Sales position. You are a self-starter, problem solver and able to work in a team environment. You are detail oriented, committed to offering exceptional customer service and have a professional demeanor. You love the hunt and love the "win". Your daily responsibilities include, but are not limited to: - Develop and maintain a network of sources from which to identify new sales opportunities -Gain full knowledge of product offerings (12+ brands): demonstrate the functions and utility of products to customers based on their identified needs. -Attend networking events to build network and further develop prospect pipeline. -Field calls from existing customers and prospective new customers -Manage customer accounts from identifying to prospecting through close and product delivery. -Communicates with customers and prospects to identify and uncover their needs; identifies and suggests products to meet those needs. -Communicates effectively with customers, vendors & team members -Effective follow-up with any customer inquiries and vendor management -Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale. -Maintain regular communication with existing, previous and prospective customers, informing them to new products or offerings that may be of interest. -Prepare and present tailored proposals and presentations to meet client needs. -Partner in creating monthly E-blasts to existing customers and new leads. -Manage accurate records of sales activities and client interactions using our HubSpot CRM system. -Produce detailed reports of sales activities including calls, emails, orders, sales, lost business and any customer or vendor relationship issues; use this data to inform future activities. Administrative Tasks: -Provide regular sales forecasts by analyzing sales data -Manage the order process from start to finish, ensuring accuracy, clear communication and on time delivery. -Collaborate with others to identify new opportunities and ensure outstanding customer experience and retention. -Performs other duties as assigned. Required Knowledge, Skills and Abilities: -Excellent communication, interpersonal, customer service and sales skills. -Strong organizational, time management skills and attention to detail -Strong analytical and problem-solving skills -Desire to build professional relationships -Knowledge of CRM platforms -experience with HubSpot preferred but not required. -Able to professionally communicate both written and verbal (via email, proposals, phone and in person). -Proficient with Microsoft Office Suite or related software. -Ability and willingness to learn new duties and follow current policies and procedures -Basic math skills -Ability to work independently and as part of a team in collaboration with the General Manager -Partner with the General Manager and Marketing to drive future sales -Ability to function well in a high-paced environment -Desire to grow with the organization -Availability Monday - Friday 9-5 and some weekend or holiday hours required Things to Note: -The office is located in the retail location 154 Thames Street Newport, RI. -You will be training under the General Manager and once fully trained you will be expected to work independently with minimal direction. Education and Experience: -Minimum of High School Diploma, Degree in Marketing, Business, or related field desired. -1-2 years related experience preferred Physical Requirements: -Prolonged periods of working on a computer -Must be able to lift and carry 50 pounds at times. -Ability to travel Benefits: -Big Weather Gear offers paid vacation time to full time employees (2 weeks) earned on an accrued basis based on the average number of hours worked each week. -Brand discounts (12+ brands) -Seasonal and holiday incentives -401K after 1 year and 3% match (for full time employees) -Dental and Health Insurance after 90 days (for full time employees) Job Type: Full-time Pay: $37,000.00 - $45,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Mileage reimbursement * Paid time off * Paid training * Referral program Compensation Package: * Uncapped commission Schedule: * 8 hour shift * Day shift * Monday to Friday Education: * Associate (Preferred) Experience: * related: 2 years (Required) License/Certification: * Driver's License (Preferred) Work Location: In person