Now Hiring - Lexus of Glendale - Service Business Development Center Representative in Glendale, CA

Full description of the position

Lexus of Glendale is seeking an BDC Representative to join our team. We are looking for individuals who are outgoing, confident, self-starters who can multi-task in a busy call center environment. This position is extremely important because the BDC center is the heartbeat of the dealership for service. Must be available to work every Saturday. Responsibilities: * Handling of incoming and outgoing phone calls and emails. * Work in our call center staffed and managed by the Dealership, and handle our customer contacts, service, follow-up, and lead generation. * Prospect follow-up calls set appointments for service, and device customer satisfaction. * Answer customer internet inquiries by both email and phone. * Schedule service appointments and reschedule no show customers. * Contact customers based on current marketing incentives. * Follow up with existing and potential customers to generate leads and close service appointments. * Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer vehicle. Qualifications: * Excellent computer skills required. * Knowledgeable to call center environment. * Able to communicate persuasively with customers to set appointments. What We Offer: * $20/hour plus commission. * * The most competitive compensation, commissions and benefits * * Service training and support that will provide you with the skills you need to be a top earner * * A revamped and exciting product line that makes it easy to sell * * Professional work environment * * 401K, Dental, and medical benefits. Job Type: Full-time Pay: $20.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Evening shift * Monday to Friday Supplemental Pay: * Bonus opportunities * Commission pay Experience: * Business development: 1 year (Preferred) * Sales: 1 year (Preferred) Ability to Commute: * Glendale, CA 91204 (Required) Work Location: In person