Now Hiring - Grand Cru Liquid Assets LLC - Wine Sales Assistant in Carlsbad, CA

Full description of the position

Job Title: Wine Sales Assistant Location: Carlsbad, CA (In Person) Job Type: Full-time (8:30 AM-5 PM) Reports To: Manager of Operations and Logistics

Position Summary

: We are seeking a motivated and detail-oriented Wine Sales Assistant to support our sales team by providing exceptional service and helping drive sales growth. The ideal candidate has a passion for fine wine, strong communication skills, and the ability to manage multiple administrative and customer-facing tasks efficiently and professionally. For individuals looking to build a career in the fine wine industry, this position provides a strong foundation with potential for advancement.

Key Responsibilities

:

• Client Relations & Communication:
• Answer inbound phone calls and assist customers with questions related to wine selections, orders, and general inquiries.
• Support the creation and distribution of tracking emails for shipped orders.
• Occasionally assist with generating and managing shipping labels, particularly during peak seasons.
• Prospecting & Sales Support:
• Monitor and follow up on first-time customer website orders.
• Assist with outbound prospecting emails to track customer engagement and follow up on interest.
• Administrative & Data Management:
• Keep wine ratings and product data current in Fishbowl (Inventory Management System).
• Maintain and clean up part numbers in Fishbowl.
• Wine Expertise:
• Demonstrate a strong interest in expanding wine knowledge, including varietals, regions, vintages, and tasting profiles.
• Stay informed on new arrivals, critical scores, and industry trends to better support the sales team and clients.

Qualifications

:

• Previous experience in a sales support, administrative, or customer service role preferred.
• College degree preferred.
• Familiarity with luxury wine and the wine industry is highly desirable.
• WSET certification or similar wine education is preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in CRM systems, databases, and inventory software (Fishbowl and HubSpot experience is a plus).
• Proficiency with Microsoft Office Programs.
• Ability to multitask and work independently in a fast-paced environment.

Compensation

: Pay: Starting at $27/Hour (Paid twice monthly) ~ $56,160 per year

Benefits

:

• 8 Paid Holidays, plus 2 Floating Holidays (Effective Immediately)
• 10 days Personal Time Off (PTO), accured semi-monthly, no waiting period
• Health Insurance, Vision & Dental Insurance, (effective after 30-day waiting period)
• 401K with Safe Harbor (after 1 year) / Profit Sharing (Vesting)
• Quarterly Bonus - Discretionary, based on performance Conclusion: The right candidate will have a seamless transition into our company culture with our existing team. Professionalism, kindness, a growth-mindset, and a team player are all attributes of a strong candidate. Passing Drug Screening and Background Check is Required Job Type: Full-time Pay: From $27.00 per hour Expected hours: No less than 40 per week

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid parental leave
• Paid time off
• Vision insurance

Compensation

Package:

• Holiday pay
• Hourly pay
• Overtime pay
• Profit sharing
• Quarterly bonus Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends Application Question(s):
• Do you have any wine certifications (e.g., WSET, Court of Master Sommeliers, etc.)? If so, please state them.
• Are you willing to undergo a background check, in accordance with local law/regulations, yes or no?
• Are you willing to undergo a drug test, in accordance with local law/regulations, yes or no?
• How many years of work experience do you have with Microsoft Office?
• Are you comfortable working in an on-site setting? Education:
• Bachelor's (Preferred) Experience:
• Customer service: 2 years (Preferred)
• Wine industry: 2 years (Preferred) Language:
• English (Required) Shift availability:
• Day Shift (Required) Ability to Commute:
• Carlsbad, CA 92009 (Required) Work Location: In person