Now Hiring - J&R Marketing - Sales & Creative Support Specialist in Smithfield, RI

Full description of the position

J&R Marketing is growing, and we're looking for an energetic, creative, and highly organized Sales & Creative Support Specialist to join our team! This is a hybrid role combining graphic design skills with customer service and sales support -- perfect for someone who thrives wearing multiple hats and wants variety in their day-to-day work. You'll be splitting your time between assisting clients in our showroom, by phone or email, and working on graphic design tasks such as mockups, proofs, and client-ready creative projects. This is an in-person role based at our office in Smithfield, RI. What You 'll Do Sales & Customer Service Responsibilities: * Greet and assist showroom walk-ins and clients picking up orders * Answer inbound calls and assist with client questions, product selections, and order updates * Help process sales orders and quotes, create invoices, and update our CRM * Provide exceptional customer service and follow-up, helping clients navigate our wide range of products and services * Maintain showroom organization and assist with general sales floor support Creative / Graphic Design Responsibilities: * Create digital mock-ups and proofs for client approval (business cards, brochures, t-shirts, and more) * Prepare print-ready artwork, ensuring proper bleeds and file setup * Use Adobe Illustrator proficiently to produce high-quality designs * Support design production by assisting with ongoing design tasks and creative projects * Update client records in the CRM and leave clear notes for job tracking * Collaborate with the design team and sales team to meet deadlines and maintain quality standards What We 're Looking For: * Proficiency in Adobe Illustrator (Photoshop and InDesign are a plus) * Strong design sense with the ability to work on both corporate and creative projects * Prior experience in customer service, sales support, or client-facing roles * Strong communication skills and a people-first attitude * Ability to multi-task and switch between sales and creative tasks seamlessly * Detail-oriented with strong organizational skills * Ability to follow up effectively and ensure customer satisfaction * Comfortable working in a fast-paced, team environment * Local to Rhode Island and able to work on-site in Smithfield, RI * Positive, can-do attitude and ready to grow with the team Position Details * Part-time or full-time (20-40 hours per week, based on experience and availability) * On-site role at our Smithfield, RI office (no remote work) * Starting at $20/hour, with potential for increases based on performance and skill progression * Growth opportunities into full-time Sales or Graphic Design positions as the business expands * Fast-paced, collaborative environment with a variety of creative and client-facing projects Why Join J &R Marketing? This is a unique opportunity to join a growing creative agency and build a role that fits your strengths. You'll work directly with local businesses, contribute to exciting design projects, and be part of a fast-moving, friendly team. Whether you're looking to grow your career in design or in sales, this role offers flexibility, variety, and room for advancement. Job Types: Full-time, Part-time Pay: From $20.00 per hour Expected hours: 20 - 40 per week Benefits: * Flexible schedule * Health insurance * Opportunities for advancement * Paid time off * Paid training Compensation Package: * Hourly pay Schedule: * Day shift Work Location: In person