Now Hiring - Michael Hohl Automotive Group - Sales - Battle Born Harley Davidson in Carson City, NV

Full description of the position

Responsibilities * Attain new and used sales quotas as agreed upon with the sales manager. * Use floor time effectively to meet customer needs and solicit sales of all products. * Present the features of all products to customers along with their benefits. * Show each customer advantages of products over competing brands. * Maintain the computerized inventory control system along with net profit objectives which eliminate the possibility of "lower than anticipated" profits. * Cross-sell additional parts, accessories, F&I products, Warranties & service contracts, etc. with all new and used vehicles. * Maintain profit margin objective for all vehicle sales. * Follow procedures to ensure timely and proper completion of all paperwork. * Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of these items. * Introduce new customers to the service, parts, general merchandise, and F&I departments and their personnel. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions quickly, and courteously. * Ensure customers are properly qualified for needs, wants, and ability to buy. * Practice a feature / benefit selling methodology so that all customers receive consistent treatment when doing business. * Use a common and consistent quotation methodology for vehicle sales, trade-ins and purchases. * Conduct a road test and pre-delivery inspection prior to delivery to the customer. * Ensure the delivery to the customer is an "EVENT" which endears the customer to the dealership. * Contact customers using mailing lists, tickler files and personal follow-up to encourage additional sales and ensure customer satisfaction. * Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to "Make Things Right". * Attend training sessions to keep current with sales techniques and sales department issues. * Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.). Requirements * Current Valid M (motorcycle endorsement) and a clean driving record REQUIRED. * Must have the ability to get along with a broad customer base. * High energy level. * Excellent communication skills and demonstrated "closing skills". * Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them. * Must be able to work effectively with all areas of the dealership to maximize both the buying experience for the customer and the profitability of the dealership.