Now Hiring - Bob King Automall - Professional Services Automotive BDC Representative (Experienced) in Wilmington, NC

Full description of the position

Job Title: Automotive BDC Representative (Experienced)

Company: Bob King Automall

Location: 5110 New Centre Dr., Wilmington, NC

About Us: Bob King Pre-Owned is a long-standing family-owned and operated dealership that has been serving the Wilmington community for over 50 years. Our reputation has been built on a foundation of quality, integrity, and unwavering commitment to providing outstanding customer service. We firmly believe that our employees are the driving force behind our success, and we are dedicated to fostering a supportive and engaging work environment.

Job Description:

As a Sales Business Development Center (BDC) Representative, you will be an integral part of our sales team, responsible for generating leads, managing customer inquiries, and fostering strong customer relationships. You will play a crucial role in driving sales growth and maximizing revenue opportunities.

Responsibilities:

• Respond to inbound sales inquiries via phone, email, and chat promptly and professionally.
• Generate outbound sales calls to follow up on leads, schedule appointments, and conduct follow-up communications.
• Qualify leads and gather necessary information to assess customer needs and preferences.
• Collaborate closely with sales managers and team members to ensure seamless customer experiences.
• Maintain accurate records of customer interactions and update CRM systems accordingly.
• Meet and exceed monthly sales targets and KPIs.
• Stay informed about product features, pricing, and promotions to effectively communicate with customers.
• Provide exceptional customer service and support throughout the sales process.

Requirements:

• Previous experience in sales, customer service, or related field preferred.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport and establish long-term customer relationships.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in CRM software and Microsoft Office Suite.
• Goal-oriented mindset with a focus on achieving results.
• High school diploma or equivalent; college degree preferred.

Experience:

• Automotive experience: 1 year (Preferred)

We offer competitive compensation packages including base salary plus commission. Benefits include health insurance, retirement plans, paid time off, and professional development opportunities.

If you are a motivated individual with a passion for driving business growth, we invite you to apply for this exciting opportunity. Please submit your resume highlighting your relevant experience.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus opportunities
• Commission pay

Travel requirement:

• No travel

Ability to Relocate:

• Wilmington, NC 28403: Relocate before starting work (Required)

Work Location: In person