Now Hiring - iXCells Biotechnologies - Pharmaceutical Inside Sales Associate (Biotech) in San Diego, CA

Full description of the position

iXCells Biotechnologies is searching for Inside Sales Associate (ISA), who has a passion for engaging with customers, global channel partners, and colleagues to ensure a smooth sales development process and consistently high level of customer satisfaction. The ISA is a key member of the business development team and therefore plays an important role in helping the company achieve its commercial goals and objectives. You will utilize your technical acumen, sales, and/or lab experience combined with interpersonal skills to sell product solutions/services that help organizations advance our understanding of human disease and develop therapeutic treatments.

Essential Responsibilities

· Create and update customer records in the CRM, collaborate with sales management to establish and maintain sales performance dashboard metrics

· Serve as POC for global channel partners, respond to inbound inquiries generated via channel partners, website content and marketing campaigns, routinely build and nurture relationships;

· Develop price quotes and follow up the quotes on a regular basis to close deals

· Confirm acceptance of incoming purchase orders from customers or channel partners and identify sales orders ready for fulfillment within the ERP order fulfillment process; coordinate with Production and Shipping teams to ensure timely and accurate order fulfillment

· Communicate value propositions, upselling and cross selling products and services

· Create and update cases within the ERP system related to customer or channel partner complaints or incidents, collaborate with operations, business development or other subject matter experts as required to resolve cases quickly and efficiently

· Focus on presales activities, utilize prospecting tools, automation, and resources available to develop and execute outbound email campaigns that generate sales leads to grow the total number and value of sales opportunities; assist marketing and sales with gathering intelligence on accounts and prospective customers

Requirements:

· Bachelor’s Degree, in a life science discipline preferred

· 1-2 years of experience in life sciences, sales role, or a related field; customer-facing experience is preferred

· Excellent interpersonal skills, communication skills (verbal, written) and selling skills that result in trusting customer relationships

· Self-motivated with strong organizational skills and ability to track multiple projects

· Preferred experience using Enterprise Resource Planning solutions, such as Oracle, SAP, or alternative software platforms

· High level of proficiency with PC software applications (Word, Excel, PowerPoint, CRM, Google application suite)

Job Type
Full-time
Be aware that your job responsibilities may change at any time during your employment. From time to time, you may be asked to work on special projects, or to assist with other work necessary or important to the operation of your department or iXCells. Your cooperation and assistance in performing such additional work is expected. iXCells reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• San Diego, CA 92121: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• life science: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person