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Now Hiring - Right at Home, Inc. - Healthcare Sales/Marketing Representative in Covina, CA
Healthcare Sales/Marketing Representative in Covina, CA
Right at Home, Inc.
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Healthcare
Benefits:
yesCustomer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
Health Care Services & Hospitals
To Whom
Healthcare
Location:
Covina, CA
3.8
Full description of the position
Bilingual: Taiwanese/Cantonese speaking Preferred
JOB SUMMARY
The primary goals of the Sales & Marketing are to convert service inquiries into consultations and to provide the highest level of customer service in accordance with Company standards.
ESSENTIAL FUNCTIONS
- Answer telephone using professional etiquette.
- Follow the prescribed inside sales process including being responsive, building a strong relationship with the caller, qualifying the client, developing the care profile, gaining commitment, and following up on leads.
- Communicate features, benefits and advantages that relate to the identified needs of each potential client.
- Maintain a minimum 50% conversion ratio converting inquiries into consultations.
- Answer all service-related questions from the caller.
- Communicate effectively and persuasively to all callers.
- Greet visitors to office in a friendly and professional manner.
- Document all service inquiry activity according to standards.
- Enter service inquiry data into designated software system according to standards.
- Schedule consultations for potential clients and designated office personnel in timely manner.
- Make follow-up contact via phone calls, letters, and emails to referral sources inquiring about potential clients.
- Make follow-up contact via phone calls, letters, and emails on RAH client referrals made to other providers such as facilities, elder attorneys, etc.
- Contact physicians of new clients with summary of services provided.
- Visit community referral sources such as churches, senior centers, etc. with marketing materials.
- Follow up on non-converted clients by adhering to established follow-up procedures.
NON-ESSENTIAL FUNCTIONS
- Make outbound calls to prospective caregivers, schedule caregiver interviews, and contacts clients regarding changes to service.
- Perform clerical duties such as making copies, sending facsimiles, assembling manuals, mailing materials.
- Perform other duties as assigned.
KNOWLEDGE / SKILLS / ABILITIES / AVAILABILITY
- Ability to clearly communicate with prospective clients and staff via telephone, email, and in person.
- Demonstrate excellent perceptive listening skills, recording information in written format.
- Proficient with Microsoft® Windows, Word, Excel, and Outlook.
- Ability to learn new contact management or scheduling software used in the course of regular duties.
- Read, write, clearly speak, and understand English.
- Good organizational skills and ability to properly prioritize and multi-task.
- Ability to work autonomously making sound judgment while following standards and guidelines.
- Available Monday through Friday 8 AM to 5 PM and occasional evenings and weekends for on-call duties.
- Experience with Digital and social media
EDUCATION / EXPERIENCE
- High school diploma or equivalent.
- Minimum two years in customer service environment preferred.
- Inside sales experience using consultative techniques preferred.
- Computer experience with data entry, word processing and Microsoft Windows® based software.
WORKING ENVIRONMENT
- Works in office setting.
- Occasional visits to client’s home in residential or care facility setting.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Covina, CA 91723: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
Right at Home, Inc.
Company Size
1001 to 5000 Employees
1001 to 5000 Employees
Founded
2010
2010
They Sell
Health Care Services & Hospitals
Health Care Services & Hospitals
To Whom
Healthcare
Healthcare
Website
http://www.rightathome.net
http://www.rightathome.net
Revenue
$25 to $100 million (USD)
$25 to $100 million (USD)
Right at Home, Inc.
is currently hiring for
12
sales
positions
Right at Home, Inc. has openings in:
NC,
CA,
IL,
MA,
KY,
OK,
FL,
OH,
& AZ
The average salary at Right at Home, Inc. is:
12 Yes (amount not posted)
Right at Home, Inc.
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Right at Home, Inc.
Right at Home, Inc.
is currently hiring for
12
sales
positions
Right at Home, Inc. has openings in:
NC,
CA,
IL,
MA,
KY,
OK,
FL,
OH,
& AZ
The average salary at Right at Home, Inc. is:
12 Yes (amount not posted)