Now Hiring - Sepax - Account Sales Manager in Newark, DE

Full description of the position

Job Title: Field Sales Account Manager US West

Territory: States Assigned Within US West Region

The Field Sales Account Manager is responsible for managing the assigned territory within US West region by promoting and growing sales of Sepax HPLC product portfolios to meet the business target. Focus on developing and expanding existing business and client base in the territory by frequent travel to Biotech and Pharmaceutical accounts, while also maintaining the client base to ensure advanced customer service and technical support to customers through regular on-site visits.

The responsibilities include selling HPLC liquid chromatography columns and accessories as well as services to achieve quarterly, and overall annual sales target established by the company. This position will also be responsible for reporting to the VP of Sales where market and product feedback is communicated to better assist customers and market penetration by developing new products and application notes. This position is remote but must be a resident in CA.

Responsibilities:

• Promote and grow sales of Sepax HPLC product portfolio to meet the business target
• Customer visits and trips including day trip and overnight travel required for sales conferences, trainings and customer meetings.
• Understand customer account base. Specific sample types and product needs. Send targeted emails based on specific needs. Identify a sales plan strategy to target accounts by sample type.
• Understand product base and be able to give personalized technical seminars in person and virtual to drive sales and promote products.
• Email or call contact base with promotions, new literature, meeting requests, webinar/technical seminar requests, and application note and other sales activities for prospecting
• Organize and present product and market feedback to the management, help internal team in application note, marketing tools and new product design to make sure the customer needs are met.
• Manage territory opportunity pipeline report that shows territory health and opportunity for growth. Analysis to show different activities to bring in new leads.
• Provide customer support including basic technical support for end-user and distributor customers within 24 business hours of initial communication.
• Be able to recommend products based on conversion of competitor product as well as identify if a different product will be better suited to meet customer needs.
• Connect customer needs and feedback to internal teams including technical support, R&D and application team to better assist customers and market penetration by developing new products and application notes

Requirements:

• Bachelors Degree or greater in a Life Sciences field.
• At least 2 years of experience in Sales and/or post-bachelor experience as a Research Scientist, Product Specialist, Product Manager, Field Application/Technical Specialist, or related experience.
• Experience in HPLC columns is required; Experiences on Biological Separation using SEC, Affinity, HIC or IEX LC techniques is preferred.
• Strong presentation, analytical, and customer service skills. Requires analytical thinking and the ability to present clearly to large groups as well as individuals
• Excellent communication and organizational skills. Excellent listening, verbal, and written skills. Ability to communicate efficiently and effectively over the phone and email.
• Attention to detail, accuracy, and confidentiality.
• Ability to organize training material into broad concepts without spending too much time getting caught up on the specifics.
• Works well in a team environment.
• Self-Driven and Ability to work independently to meet goals and objectives.
• Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel up to 50% within territory, with overnight travel for sales conferences, trainings and sales meetings
• Must have a valid driver's license with an acceptable driving record
• Ability to successfully multitask and prioritize sales tasks based on meeting/exceeding sales targets.
• Ability to work in a fast-paced environment.
• Computer Knowledge (Microsoft Office), Salesforce.com knowledge is required.
• Ability to utilize an ERP system for day-to-day operations.

It would be a plus if you also possess:

• Good working knowledge of the chromatography consumables market and various industry customers
• Strong Biopharma background and network