Now Hiring - The Roberts Williams Team at REMAX Premier Realty - Real Estate Operations Assistant in Wildwood, FL

Full description of the position

About Us The Roberts Williams Team is a top-performing group of real estate professionals serving The Villages and surrounding areas. We've been the #1 Selling REALTOR Team in The Villages since 2020, driven by our mission to deliver service so great, clients can't help but spread the word. We're looking for a Follow-Up Coordinator who shares our core values of Excellence, Integrity, Friendliness, and Fun. Role Overview As a Real Estate Operations Assistant, you'll play a key role in keeping our leads engaged, supporting agents, and maintaining smooth communication with clients. This role is perfect for someone who is detail-oriented, proactive, and thrives in a fast-paced team environment. Compensation : * $38,000-43,000 salary plus bonus potential * PTO, Paid Holidays (after 90-Day probationary period) Key Responsibilities * Lead Follow-Up : Contact leads via phone, text, email, and CRM to nurture relationships and qualify prospects. * CRM Management : Keep records accurate and organized, set follow-up tasks, and segment contacts. * Feedback Collection : Gather showing and open house feedback to share insights with agents and sellers. * Scheduling : Coordinate showings and manage agent calendars as needed. * Reporting : Track activity and lead engagement; provide weekly updates on hot leads and trends. * Team Support : Assist with administrative tasks and help wherever needed to keep the team moving forward. * Phones : Answer the main phone line and route inquiries appropriately. Qualifications: * Prior experience in real estate or a fast-paced sales environment is a plus * Excellent organizational and multitasking skills * Exceptional communication skills, both written and verbal * Ability to work independently and as part of a team * Team player with a positive attitude and strong work ethic * Computer proficiency (Experience with spreadsheets and CRM/database organization is a plus) * Detail-oriented with a focus on accuracy and timeliness - must be thorough and LOVE checklists! * Strong problem-solving skills and a proactive, growth/learner mindset * Service-based attitude with the ability to handle strong personalities * Must have a CAN and WILL DO attitude. This person will be willing to help out wherever needed to help the team succeed. * A real estate license is a plus, but not required. Applicants should enjoy helping people and continually learning how to streamline our processes. They will relish the opportunity to take on greater responsibilities and will be eager to demonstrate their ability to push the team closer to achieving its goals, as well as being deeply committed to the team achieving greater levels of success. As you succeed in the role, you may have opportunities to grow and increase your responsibility and income. What We Offer: * On- or off-site training during the initial employment period * Opportunities for professional development and growth * A collaborative and supportive work environment The Roberts Williams Team is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: $38,000.00 - $43,000.00 per year Benefits: * Paid time off Schedule: * 8 hour shift * Day shift * Monday to Friday * On call * Weekends as needed Ability to Commute: * Wildwood, FL 34785 (Required) Ability to Relocate: * Wildwood, FL 34785: Relocate before starting work (Required) Work Location: In person