Now Hiring - Corporate Settlement Solutions LLC - Closing Officer (in-office) in Charlevoix, MI

Full description of the position

Corporate Settlement Solutions is a dynamic, forward-thinking provider of real estate settlement services to lenders, realtors, buyers, and sellers across multiple states. We are looking for a Closing Officer in the Charlevoix area to join our team on a fully in-person basis. This individual will conduct real estate closings in Charlevoix and Antrim Counties, provide a high level of customers service, and establish trusted relationships with local real estate industry professionals. This position will work in a collaborative, team-based environment and will have the opportunity for future growth within the title and closing team. About CSS: CSS exists to provide real estate settlement solutions that combine the personal touch and responsiveness of small local providers with the geographic scale and technological superiority of large national providers. Our mission is to foster long-term partnerships that enable customer growth. Our Core Values are to Exceed Customer Expectations, Continuous Learning, Teamwork without Ego, Focus on Results, and Open Book Management. Job Responsibilities: * Generate and increase orders from local realtors, lenders, attorneys and builders through business development efforts including digital marketing, in person meetings and networking events. * Actively build trusting relationships with customers and business partners to gain repeat business and generate referrals for new business. * Facilitate real estate closing transactions by coordinating communications and information sharing between buyers, sellers, realtors, lenders as well as attorneys. * Provide excellent customer service through proactive and professional communication with all parties involved in the real estate transaction. * Prior to closing, prepare closing statements ensuring accurate calculations including lender fees, proration of taxes, proration of association dues, insurance, and realtor commissions. * Following the closing process, carry out duties including government filing, disbursement of funds, ensuring buyer has clear title, and ensuring lender has first lien. Education and Experience: * 2+ years of experience in a business development role, with proven success in establishing trusted customer relationships * Experience working in the title insurance industry, a lending institution, a real estate brokerage, or other professional environment servicing customers. Additional Skills and Abilities: * Must be proficient with MS Office applications. * Must have a valid driver's license. * Must possess the ability to work independently and collaboratively within a team structure. * Must communicate professionally and clearly in written and verbal format. * Must have excellent customer service skills and maintain a positive, professional attitude with customers. * Must have critical thinking skills to logically develop and implement solutions to workplace issues. * Must have effective time management skills and ability to balance multiple time-sensitive tasks. * Must be able to accept critical feedback and to deal calmly and effectively in high stress situations. * Must be open to change and considerable variety in the workplace. * Must be pleasant with others on the job and display a good-natured cooperative attitude. * Must have attention to detail and be thorough in completing work tasks. * Must have a demonstrated ability to learn new software applications. * Must have an ability and willingness to attend after business hours events and to work overtime as workload requires. Work Environment/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to remain in a stationary position and frequently operate a computer and other office equipment. * Requires the ability to distinguish letters or symbols as well as apply effective hand/eye coordination. * May be required to occasionally move about to access file cabinets to lift files and push and pull file cabinet drawers. * Must be able to occasionally move and lift office equipment and materials up to 25 pounds. The above list reflects the essential functions and other job functions considered necessary of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and may not be an exhaustive list of responsibilities and job duties. Equal Opportunity Statement for Employment : CSS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. CSS expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Benefits of Working at CSS: Competitive salary Excellent benefits and PTO package including medical, dental, vision, 401k match, and wellness incentives Employee Assistance Program