Now Hiring - Bowman Williams - Technical Account Manager (MSP) in Lockport, IL

Full description of the position

* Lockport, IL * $75,000 - $90,000 About A growing and award-winning managed IT services provider is seeking a Technical Account Manager (TAM) to join their expanding team in the southwest suburbs of Chicago. With a 30-year legacy supporting industries like manufacturing, logistics, healthcare, and more, this company delivers proactive, strategic IT solutions that help businesses succeed. As a Technical Account Manager, you'll serve as the trusted advisor for a portfolio of clients--leading technical conversations, identifying risks and opportunities, and helping businesses align technology with their strategic goals. You'll work directly with C-level stakeholders, supported by a strong internal team of engineers and leadership who are committed to delivering a white-glove client experience. This is a hybrid role offering flexibility, career growth, and the chance to work with a tight-knit, high-performance team. What You 'll Be Doing * Conduct regular client strategy meetings to assess IT environments and business needs * Build and maintain strong relationships with key client stakeholders, including executives * Develop customized IT roadmaps and technology plans based on business objectives * Uncover risks, operational gaps, and new opportunities through insightful client discovery * Present and propose IT solutions alongside the engineering and sales teams * Act as a liaison between clients and internal teams to ensure seamless project execution * Participate in technical planning sessions and internal account reviews What You Bring * 7+ years of experience in a Managed Services Provider (MSP) environment (required) * Strong client-facing consulting and relationship management skills * Ability to communicate technical concepts clearly to non-technical audiences * Confidence leading discussions with executives and business leaders * Solid understanding of IT infrastructure (cloud, networking, security, servers, Microsoft environments) * Exceptional listening, critical thinking, and problem-solving abilities * Local to the southwest suburbs of Chicago and able to work hybrid onsite * Willing to pass background check, drug screening, and complete a hands-on technical assessment during the interview process What 's In It for You * Blue Cross Blue Shield Health Insurance * Dental and Vision Coverage * 401(k) with 2% Company Match * Company-Paid Life and Disability Insurance * PTO + Paid Holidays + Sick Days * Unlimited PTO after 1 year of service * Structured Mentorship and Career Advancement Opportunities * Fun Company Culture: Monthly Activities, Annual Family Picnic, Virtual Team Events * Quarterly All-Hands Briefings and Transparent Leadership Communication If you are passionate about helping clients succeed through technology and ready to grow with a people-first company, we'd love to hear from you. Apply now to become a key player in a thriving MSP environment. SB222 Location Lockport, IL Salary $75,000 - $90,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. * Location: Lockport, IL * Job ID: BW5100 * Published Date : April 28, 2025