Now Hiring - TATE GROUP LLC - Professional Services Sales Manager in Atlanta, GA

Full description of the position

Job purpose: Working with the Managing Partner, the Sales Manager is responsible for assisting with the day-to-day management of the sales process and ensuring the highest level of customer service throughout the store in line with TaTe Diamonds expectations: * Improve every sale, minimize stock losses, and bring new clients to the business * Open and close the boutique * Coach staff, schedule appointments, merchandised, and monitor inventory quality * Ensure policies and procedures are followed in order to achieve maximum results Tasks & responsibilities Commercial Performance and Team Management: * Increase sales and measure sales performance and conversion rates daily. * Provide and inspire outstanding service to our customers * Assist in assigning and monitoring sales goals of Sales Associates * Responsible for clientele development * Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines * Train, coach, develop, and lead sales associates in selling skills * Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates * Facilitate proper communication between management and associates Clientele Service and Management: * Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions * Train the team on optimizing Capture Rate and After Sale to develop personal customer database * Job responsibilities Product and Stock Management: * Gather merchandise for transfers, damages, and returns-to-vendor (RTV's) * Coordinate and participate in department inventories * Monitor proper pricing of merchandise * Minimize stock losses Process Management: * Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures * Help solve problems that affect the department's service, efficiency, and productivity * Lock and secure the store, and oversee compliance with all security procedures * Any other tasks as assigned from time to time Skills & competencies Ability to: * Develop and train associates, build relationships, utilize skills of associates most appropriately * Provide outstanding customer service * Effectively motivate self toward achievement of sales and clienteling objectives * Manage boutique operations effectively including attendance, merchandising, and housekeeping standards * Merchandised effectively * Maintain a fair, consistent set of standards as they apply to work force * Adjust priorities and manage time wisely in a fast-paced environment * Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates * Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment * Profile Requirements * At least 5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product setting * Sense of initiative and commercial creativity with fashion sensitivity * Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand * Demonstration of own initiative * Ability to work multifaceted hours/days, including nights, weekends, and holidays, as needed * Availability to work the hours vital to open and/or close the store * Ability to maintain presence on selling floor for long periods as needed * Strong interpersonal, communication, organization and follow-through skills * Additional information Job Type: Full-time Benefits * Paid time off, sick pay, and holiday pay. * Competitive salary wage. * Opportunities for career growth and professional development assistance. * Training and mentorship programs to enhance your knowledge of jewelry and customer service. * A positive and supportive team environment. Pay : BASED ON EXPERIENCE Schedule: * 8 hour shift * Monday to Friday, some Saturdays by appointment only Work Location : In person Why Join TaTe Diamonds? * Innovative Culture: We foster a creative, forward-thinking, and growth-oriented environment. * Luxury Industry Exposure: A fantastic opportunity to work in the luxury jewelry industry, surrounded by high-end products and clients. * Career Growth: As we expand, we're looking for individuals who want to grow with us and take on new challenges. If you are passionate about luxury, jewelry, and sales, and want to be part of an entrepreneurial, growing company, apply now to join the TaTe Diamonds team in Atlanta. Apply today! Job Types: Full-time, Contract Pay: From $55,000.00 per year Benefits: * Paid time off Schedule: * 8 hour shift * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person