Now Hiring - Zacros America Inc. - Sales Support Engineer in Newark, DE

Full description of the position

Company Overview Zacros America is a leading producer of innovative packaging solutions, specializing in durable and environmentally friendly products. With a rich legacy in plastics processing, we are committed to delivering high-quality, value-added functional films and packaging that meet a wide range of applications. Summary Under the guidance of the Senior Manager of Sales and Procurement, the Sales Support Engineer is responsible for providing product support to the sales and customer service team, and coordinating between Zacros Engineering, Production, outside suppliers, and the customer. This includes recommending improved materials or machinery, researching potential new products, and designing products to meet customer needs or company strategic goals. Responsibilities * Coordinate with the customer, Zacros America, Inc. sales and engineering teams to understand customer requirements. * Present and sell company products and services to current and potential clients. * Understand customer account base within assigned territory with regard to products produced and growth potential. * Participate in various marketing events. * Attend trade shows to interact with existing and potential customers and investigate new technical offerings in the industry. * Translate customer needs and wants into technical concepts and solutions. * Assist as technical support/liaison with other ZAI Account Managers as needed to qualify and develop sales opportunities and projects. * Handle artwork approval process with customer and outside print partners; attend press approval(s) with customer(s), as needed. * Identify needs for new products through research of market needs, competition, and costs. * Participate in new product design by coordinating and communicating pouch die line(s) layout to customer and suppliers. * Build and test prototypes. * Experiment with and analyze different materials, manufacturing processes and design tolerances on new and existing products. * Interpret and analyze test data and make revisions as necessary to meet requirements. * Provide technical support to manufacturing, engineering, sales, and customer service groups. * Work to coordinate ZAI efforts with Japan's production and R&D capabilities. Requirements * Bachelor's Degree in Engineering or Science discipline with a preference towards materials/plastics/polymers. * Proven track record in product development and commercialization. * Strong communication skills with the ability to engage effectively with customers. * Understanding of sales processes and techniques required; experience selling plastics packaging to industrial markets preferred. * Ability to work collaboratively within a team environment. * Proven ability in research and development. * Ability to summarize data and create technical reports. * Requires a valid Driver's License and US Passport. If you are passionate about innovative packaging solutions and eager to support a dynamic sales team, we invite you to apply today and help us create value at Zacros America! Job Type: Full-time Pay: From $75,000.00 per year Benefits: * 401(k) * 401(k) 6% Match * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: In person