Now Hiring - BHH Affiliates, LLC - Operations Manager (Residential Real Estate) to Luxury Westside Agent in Los Angeles, CA

Full description of the position

Overview: Lauren Ravitz is seeking a highly organized, professional, and proactive full-time Director of Operations to join the team. This integral role willserve as the operational backbone of a high-volume, fast-paced real estate business, ensuring seamless execution across all areas of support,systems, and client service. The ideal candidate is a self-starter who thrives in a dynamic environment, has exceptional communication skills, and is capable of anticipating needs, managing multiple priorities, and maintaining composure under pressure. This position involves a blend of administrative, operational, and client-facing duties --offering the right candidate a unique opportunity to be a key player behind the scenes of atop-tier real estate business. What You Will Do: Transaction Management: Oversee all aspects of buyer and seller transactions from initial client contact through closing, ensuring all deadlines are met and documents are compliant and complete.Listing Coordination: Prepare pre- listing and listing packages, including CMAs, listing agreements, seller disclosures, property profiles, and past MLS research.Client Support: Serve as the primary point of contact for all client communications. Provide white- glove service through timely responses,professional correspondence, and clear coordination.Scheduling & Calendar Management: Coordinate showings, inspections, appraisals, and vendor appointments. Field Support: Attend showings, vendor walk throughs, and client appointments as needed, primarily during weekdays with occasional weekends.Vendor & Team Oversight: Liaise with inspectors, contractors, and other vendors. Coordinate with the marketing assistant, transaction coordinators, and team support to ensure all tasks are completed accurately and on time.Operations & Systems: Create, refine, and maintain internal systems, checklists, and workflows to ensure streamlined operations across all facets of the business. Who You Are: * Have a valid Real Estate License2-3 years of real estate assistant experience (contract experience preferred) . * High level of professionalism, discretion, and client service mindset. * Impeccable attention to detail and ability to anticipate needs before they arise. * Positive, friendly demeanor with strong relationship-building skills. * Flexible, solutions-oriented, and calm under pressure. * Able to work independently and take ownership of outcomes. Tech-savvy and proficient with tools such as Microsoft Office Suite, MLS, ZipForms, DocuSign, Canva, and CRM platforms Work Location: This is primarily an in-person role. While you will be based out of the Brentwood office most weekdays, there is flexibility to work remotely one day per week. However, the position also involves a fair amount of driving and attending appointments throughout the Westside of Los Angeles --including showings, vendor meetings, and client visits--regardless of office schedule. Candidates must be comfortable being out in the field and available for in- person support as needed. Job Type: Full-time Pay: From $85,000.00 per year Benefits: * Flexible schedule * Health insurance * Professional development assistance Schedule: * Monday to Friday Ability to commute/relocate: * Los Angeles, CA 90049: Reliably commute or planning to relocate before starting work (Required) Application Question(s): * Are you willing to work weekends if necessary? * Do you have your residential real estate license? * Do you have impeccable attention to detail and ability to anticipate needs before they arise? * Do you have a positive, friendly demeanor with strong relationship-building skills? * Can you be flexible, solution-oriented and calm under pressure? * Able you able to work independently and take ownership of outcomes? * Are you tech-savvy and proficient with tools such as Microsoft Office Suite, MLS, ZipForms, DocuSign and CRM platforms? * Are you looking to sell real estate as a an agent in due time or be in a more supportive role? Work Location: In person