Now Hiring - Commercial Tire Inc. - Inside Salesman in Boise, ID

Full description of the position

Join the team at Commercial Tire, a proudly employee-owned company where your contributions truly matter! * We offer an exceptional benefits package that includes comprehensive medical, dental, vision and life insurance coverage plus the unique perk of pet insurance to keep your furry friends covered too. * Our employees enjoy valuable stock options, a robust 401(k) plan, and an ample PTO package that ensures you have the time you need to recharge. If you 're looking for a workplace that values you and your well-being, we'd love to hear from you! POSITION OVERVIEW Identifies customer needs through communication and proper inspection processes.*Communicates identified needs and gives suggestions in a professional manner back to the customer. This person primarily works out of a location store. JOB RESPONSIBILITIES * Quote prices (via computer) in response to customer requests * Must maintain Company and store goals in relations to: CFNA applications, SIPING, Alignment units, and lube ticket averages. * Complete online training as required by management. * Must answer the phone using the Commercial Tire standards. * Inspect and diagnose: service, tire, and automotive repairs problems, communicate necessary repairs and/or replacement of tires. * Notifies customer on special order follow-up. * Indentifies ways to maximizes new sales opportunities within the existing customer base and executes on that plan. * Recommend additional preventative services to customers using Commercial Tire Standards. * Monitor customer wait times to ensure customer satisfaction and meeting Commercial Tire standards. * Maintain a clean and neat work area and appearance. * Adheres to and supports safe work practices and Commercial Tire's safety guidelines and standards * May assist with the Administrative duties * May assist with the inventory function; receiving, warehousing, delivery * May assist with picking up and delivering vehicles for customers * Performs other duties as assigned or needed * Obtains monthly sales and GP goal (goal set by store manager) * Obtains monthly unit goals (goals set by store manager) * Obtains other monthly sales goals as set up the store. * Actively participates in training and development opportunities * Supports company safety, professional and operational standards and adheres to all audit requirements SPECIFIC DELIVERABLES: Must maintain Company and store goals in relations to: * 2-3 CFNA applications per week. * 25% Alignments units Sold vs. Retail Tire Consumer units Sold. * 40-50% Phone Score for Call Railing Appointments. * 40-50% Email Collection Rate * 20-25% Siping units Sold vs. Retail Tire Consumer units Sold. TRAINING REQUIREMENTS: * Bridgestone Driving Force: o 2017 Procert, Professional Classes - The Fast Five, Phone Skills Pro and Tire Specialist. o Tire Industry Association - Basic ATS, Advanced TPMS * Cooper Sales Pro: Basic Training, Sales Specialist and Sales Leader. * Valvoline Training: Premium Oil Service, Lubricants Knowledge, Automotive Chemical Products * Commercial TIA QUALIFICATIONS - Unless indicated otherwise, these are the knowledge, skills and/or abilities that are preferred * High school diploma or equivalent * Minimum of 1 - 2 years tire experience and sales experience. * Retail TIA training * Valid Driver's License and Insurable Driving Record (required) * Regular attendance and punctually is essential.