Now Hiring - EMA Engineering & Consulting - Professional Services Client Manager in San Antonio, TX

Full description of the position

Department: Client Management City/State: San Antonio, TX Type: Full-Time Relocation: N/A Contact Name: Hannah Arnold Contact Email: [please apply online] Experience: 5+ years of experience in and/or mentoring by a company Senior Client Manager. Responsibilities: Relationship Building Responsibilities * Meet with clients to facilitate the development of projects. * Interface with potential or existing clients, listen for and seek out new projects that may exist or are being formulated. * Meet regularly with key clients to discuss current projects, evaluate firm performance, and identify other business opportunities either with current clients, or through referrals. * Communicate with Principal in Charge or Assigned Administrator project status and needs as needed to resolve project-related technical problems and/or to resolve project-related personnel issues. * Openly communicate with EMA Project Team to provide leadership and direction. Client Management Responsibilities * Initiate Projects - Complete Project Initiation Form and submit for assignment of job number. Provide all project data including schedule, budget fee, structure, etc. in Ajera. * Conduct a kick-off meeting which includes completing all required information in Employee Center as well as meeting with the project team. * Coordinate with client to ensure Owners Requirements are accurate. Communicate any modifications to production staff for updating in employee center. Verify employee center information is accurate. * Coordinate/Communicate with Design Team throughout project utilizing Employee Center to update project requirements and communicate meeting notes. * Support Design Team by providing accurate and timely responses to questions. * Assume responsibility for overall quality of the EMA product. Business/Fiscal Management Responsibilities * Communicate Opportunities - Communicate/present potential new business with new and/or existing clients with management team or other departments. * Control Costs - Work with team and client to develop efficient schedules and processes to minimize cost. * Maximize Project Profitability - Manage design process with profitability as a concern. * Set up meetings and/or participate in the development of proposals as requested. Administrative Responsibilities * Manage and Develop Project Staff - Serve as a resource and mentor to other staff. * Manage projects in company software to maintain accurate schedules, budgets and financial projections. * Coordinate projects within company software to support the design team. * Other duties assigned. Education/Requirements: * Bachelor's degree in engineering or a related field, or equivalent experience in project management and design * Client Management Workshops * Professional Liability Prevention Workshops Benefits: * Work from home policy * Flexible work schedule that allows for half-day Fridays * Generous Paid Time Off policy * Seven Paid Time holidays * Employer paid Medical and Dental plan for employees and partial paid Medical plan for dependents. * Optional supplemental plans include Vision, Accident & Wellness, and Cancer policies. * Enhanced matching 401(k) plan. Maximum match equals employee contribution of 6 %, with company match of 7% (6% match + additional 1%). * Mileage reimbursement that follows the IRS reimbursement rate. * Wellness program * Fitness Reimbursment program