Now Hiring - Genesis Reference Laboratories - Sales Territory Manager in San Antonio, TX

Full description of the position

As a GRL Territory Manager, you'll serve as a trusted partner to medical providers across an assigned geographic area. Your role involves identifying new opportunities, onboarding and supporting clients, and building long- lasting relationships. You'll travel frequently to meet with current and prospective clients to drive growth and ensure satisfaction. Key Responsibilities * Client Acquisition & Retention: * Identify and target healthcare providers in relevant specialties. * Maintain a strong sales pipeline and consistently onboard new accounts. * Build and nurture relationships to ensure retention and account growth. * Account Management: * Conduct regular in-person visits (minimum monthly) to assigned accounts. * Provide ongoing education and updates about company services and testing protocols. * Deliver staff training on sample submission, GENuine Portal use, online requisitions, and more. * Operational Support: * Ensure accurate collection, shipping, supply management, and device expiration tracking. * Coordinate with our Customer Experience Team as needed. * Conduct routine in-services and troubleshooting visits. * Laboratory Care Specialist (LCS) Support (if applicable by state): * Assist with hiring, training, compliance checks, and performance feedback. * Support onsite collection and account coverage as necessary. * Cross-Functional Collaboration: * Assist Account Managers with specimen issues, billing, or claims. * Provide Monthly Marketing Action Plans (MAPs) and Quarterly strategic updates. * Partner with internal teams on materials, billing, pickups, and competitive strategy. * Compliance: * Adhere to all Media Labs SOPs, HIPAA standards, EKRA guidelines, and CRM reporting expectations. Qualifications Required: * 3-5 years of relevant experience * Valid driver's license and reliable transportation * Ability to travel extensively within the assigned territory * Strong communication, organizational, and time management skills * Proficiency with Microsoft Office / Google Workspace and CRM systems * Comfortable standing for extended periods * Ability to work independently and professionally in both clinical and field settings Preferred: * Bachelor's degree in Business, Marketing, Communications, or related field * Experience in medical sales or laboratory services * Demonstrated success in building and growing client relationships * Strong presentation and analytical skills * Self-starter with the ability to thrive in a fast-paced, team-oriented environment Benefits * Time Off: 15 PTO days, 5 Sick Days, and 8 Paid Holidays * Company Culture: Fun events, inclusive environment, and leadership development opportunities * Health Insurance: Multiple plans available starting the 1st of the month after 30 days * 401(k): 4% company match after 90 days * Bi-Weekly Pay (Fridays) Genesis Reference Laboratories is a Drug-Free and Smoke-Free Workplace. We are proud to be an Equal Opportunity Employer, including individuals with disabilities and veterans. Job Type: Full-time Pay: From $75,000.00 per year Benefits: * 401(k) matching * Cell phone reimbursement * Dental insurance * Expense account * Health insurance * Life insurance * Mileage reimbursement * Paid time off * Travel reimbursement * Vision insurance Compensation Package: * Bonus opportunities Schedule: * 10 hour shift * 8 hour shift * Day shift * No nights Ability to Commute: * San Antonio, TX 78209 (Required) Work Location: In person