Now Hiring - Confidential - Client Sales Representative in Wauwatosa, WI

Full description of the position

We are looking for a customer-oriented sales representative. A Customer Sales Representative, or CSR, will act as a liaison, provide product/services information (AT&T) and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer Sales Representative can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities * Generate sales leads * Identify and assess customers' needs to achieve satisfaction * Provide on-site promotions and demonstrations to customers in their home * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers Skills * Proven customer support experience or experience as a client service representative * Track record of over-achieving quota * Familiarity with CRM systems and practices * Customer orientation and ability to adapt/respond to different types of characters * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school degree Job Type: Full-time Pay: From $40,000.00 per year Schedule: * Monday to Friday Work Location: In person