Now Hiring - Patriot Mobile - Professional Services Inside Sales Agent in Grapevine, TX

Full description of the position

Patriot Mobile (PM) is America's only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G LTE networks. We are committed to providing our members reliable wireless service and exceptional support while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life, and the needs of our Veterans and First Responders. * Job Overview: The inside sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated, well-spoken, and want to join a growing service-centric team. They will enthusiastically communicate the four pillars of PM's mission statement and set expectations regarding the activation process. A primary function will also be the collection of key information required for the smooth transition and activation of the prospective member's mobile carrier service. * Essential Functions and Responsibilities: Contribute to and help the MS team achieve Service Levels by being available to take inbound queue calls, when needed. Achieve monthly sales and performance goals as outlined by management. Provide exceptional quality and service with every interaction. Present information to prospects/members in a clear, concise, and professional manner. Value every call and lead; treat members with empathy and care. Field inbound calls, outbound follow-up, while providing potential members with the information needed to close the sale. Use a consultative sales approach to build rapport and determine the device/plan that best meets members' needs. Utilize CRM tools to enter member account information, leads, orders, and upgrades. Stay current with Conservative causes and industry information, news, technology, and events. Perform other duties as assigned by management. * Required Knowledge/Skills/Abilities: Excellent verbal and written communication skills. * Understand business-to-consumer selling process and phone sales techniques. * Strong desire to succeed through self-motivation, customer service, and a great work ethic. * Highly proficient computer skills with multiple programs open, including Microsoft Office. * Dependable, including excellent attendance. * Flexible schedule with a willingness to work evenings and/or Saturdays. * Ability to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile. * Education and Experience: * Minimum 2 years of inside sales experience, wireless/cell phone preferred. * Associates Degree from a regionally accredited college or equivalent combination of work and education experience required. * Bachelor's degree from a regionally accredited college preferred. * Physical Requirements: Must be able to sit or stand for long periods of time. Must be able to work in a variety of spaces to include cubicle, counter, and or desk areas. Must be able to lift and move items up to 25 pounds. Patriot Mobile is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, or national origin.