Now Hiring - Lexor Inc - Sales Helpdesk in Westminster, CA

Full description of the position

Who We Are: Lexor is the world's leading and most trusted A-to-Z Pedicure Spa manufacturer and distributor with over 20 years of experience. Our core mission is to provide nail salons worldwide. Here, we take pride in our team of skillful, creative, and dedicated individuals who thrive on challenges while pushing boundaries, all in the pursuit of EXCELLENCE. To ensure this wonderful tradition, Lexor is always on the lookout for aspiring new talents to join us. Position Objective: Lexor is searching for Sales Helpdesk Representatives to generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities. Required Skills: * Fluent in both English and Vietnamese (Vietnamese writing skills are for chat and messaging customers as needed). * Must have the ability to multitask and handle multiple phone lines. * Ability to quickly learn and adapt to a new CRM system (Salesforce). * Proficient in managing chat/messaging on Social Media platforms. * Friendly, personable and attentive. * Strong organization and teamwork skills. * Prior customer service experience is a plus. Job Duties: * Emailing, chatting, or calling potential leads to learn more about their needs. * Build long-term, trusting relationships with prospects to qualify leads as sales opportunities. * Manage and maintain a pipeline of interested customers, gathering customers' contact information to pass along to sales representatives for sales opportunities. * Inform potential customers about our company's products and services. * Searching different outlets to gather leads. Conducting research to figure out where they can find leads. Pay and Benefits: Pay is starting from $19 plus monthly bonus and full benefit include: * 401(k) * Health insurance * Dental and vision insurance * Holiday pay * Paid time off * Life insurance Job Type: Full-time Pay: From $19.00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Customer service: 1 year (Preferred) Language: * Vietnamese (Required) Work Location: In person