Now Hiring - CRST The Transportation Solution, Inc - Professional Services Capacity Sales Manager in Birmingham, AL

Full description of the position

Corporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life. Division:*CRST Flatbed Solutions:* CRST's Flatbed Solutions team offers versatile flatbed trucking services across North America, handling everything from simple to complex transportation needs. With a vast network of agents and owner-operators, one of the largest fleets of side kits, and over 100 field offices, we ensure safe, on-time delivery. Specializing in metal products, construction materials, and oversized freight, we provide real-time tracking and seamless service, from the first mile to the last, backed by cutting-edge technology. Job Summary: Managing and optimizing the capacity of resources within an organization. Capacity operations professionals play a crucial role in ensuring that the organization's resources, such as infrastructure, equipment and personnel, are utilized efficiently to meet demand and maximize productivity. They assess resource availability, identify bottlenecks and develop capacity plans to ensure that the organization can meet current and future demand. They collaborate with cross-functional teams to align capacity plans with business objectives and optimize resource allocation. Work Location: 200 Republic St, Birmingham, AL 35214 Job Schedule: Monday - Friday 8am - 5pm Essential Duties and Responsibilities: * Assign the 3rd party carrier capacity on all designated loads using CRST's transportation management system (TMS) and other technology platforms such as load boards and digital freight matching * Proactively communicate with carriers on all loads set to ship, deliver, or in transit, and update TMS to ensure the customer service team is informed of the status of service expectations * Upon shipment delivery, ensure all accessorial charges and any additional carrier costs are documented and updated in TMS to avoid causing delays in accounting processes * Support Capacity Representative peers in assigning carrier capacity on loads outside of your region when they may be out of the office or when additional support is needed in varying circumstances * Stay informed on market trends and carrier costs through regular review of industry reports, publications, and websites * Develop and manage carrier relationships with a wide range of carrier stakeholders, from drivers and dispatchers to owners * Collaborate with customer service to ensure that you are aligned with the needs of the customer and all shipping/receiving locations, and assign appropriate capacity to meet needs Ideal Experience and Skill Set: * Coordination * Critical Thinking * Mathematics * Negotiation * Operations Monitoring * Services Orientation * Speaking * Time Management * Troubleshooting * Writing Requirements: A four-year degree or applicable work experience with demonstrated success Did You Know? * CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees. * We're family-owned. We're dedicated to building on our founder's legacy to make CRST the transportation solution. * CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives! Work locations of each position will be determined during the hiring process. Each work location will depend on business needs and the essential functions of the position. The CRST Core Values: Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Education Preferred * Associates or better * Bachelors or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.