Now Hiring - Smashburger - Catering Sales Manager in Westerville, OH

Full description of the position

Description Join Our Team as a Catering & Sales Manager! Are you passionate about creating unforgettable events? Do you thrive in a fast-paced, dynamic environment where every day brings new opportunities to bring a client's vision to life? If so, we want YOU to join our team as a Catering & Sales Manager! In this exciting role, you'll specialize in selling and coordinating social and corporate catering events, with a strong focus on weddings and milestone celebrations. With a balanced mix of social and corporate bookings (50/50 split), you will be instrumental in making dreams come true for couples planning their big day while also delivering top-tier service for corporate clients. To ensure seamless event execution, a flexible schedule is required, including weekends. During peak seasons, your schedule may shift to Tuesday-Saturday to accommodate event needs. Your success in this role will directly contribute to the hotel's revenue by selling guest rooms, banquet food & beverage, and enhancing contracted group experiences through strategic upselling. Your Key Responsibilities: Event Planning & Execution: Work closely with clients to plan every detail of their event, from menu selections and bar setups to room layouts, ensuring a flawless experience. Weddings & Social Celebrations: Serve as a key point of contact for couples and families, guiding them through wedding planning and special event coordination. Sales & Business Development: Conduct daily outreach to generate new business, negotiate contracts, and review agreements to maximize bookings. Creative Revenue Growth : Develop innovative strategies to increase catering sales, especially during off-peak periods. Operational Coordination : Collaborate with internal teams to seamlessly execute events, ensuring a high level of service before, during, and after the occasion. Client Satisfaction : Provide exceptional, personalized service to all guests, building strong relationships for future business. Leadership & Collaboration: Set a positive example, fostering teamwork across departments to achieve common goals. Site Tours & Marketing: Showcase our stunning event spaces to potential clients, highlighting the hotel's ability to host spectacular gatherings. What We 're Looking For: Experience: Minimum 2 years in catering sales, hotel catering/convention services, banquets, hotel sales, or culinary arts. Equivalent combinations of education and experience will also be considered. Passion for Events : A keen eye for detail and a love for curating unforgettable experiences, particularly weddings and special occasions. Flexibility & Availability: Willingness to work weekends and peak event times to ensure success. Strong Communication Skills : Ability to engage with clients, negotiate contracts, and collaborate effectively with internal teams. Why You 'll Love Working With Us: Competitive Pay & Benefits: Full-time associates enjoy medical/dental/vision coverage, life insurance, ST/LT disability options, 401K plans, tuition assistance, and discounted room rates at Concord-managed hotels. Career Growth & Development: We invest in our team with training programs and advancement opportunities to help you build a long-term career in hospitality. A Culture of Excellence & Fun: Our foundation is built on Quality, Integrity, Community, Profitability, and Fun. We believe in hiring the best talent and fostering a work environment where YOU are valued. Associate-First Mentality : At Concord, our "Associate First" policy ensures that your well-being and professional growth remain a top priority. Engaging Workplace : We host exciting associate events to keep our team engaged and show appreciation for your hard work! If you're looking for a rewarding career where you can make a real impact and help create magical moments for couples and clients, apply today! We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace. Qualifications Hotel Sales Experience * Preferred 2 years: Hotel Sales * Preferred 2 years: Banquet * Required 2 years: Hotel Catering/Convention Services * Required 2 years: Catering Sales Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.