Now Hiring - Sequoia Home Health, Inc - Home Health Account Representative in Alameda, CA

Full description of the position

The Sequoia Difference: Join Our Passionate Team! At Sequoia Home Health and Hospice, we're not just a team--we're a community dedicated to providing exceptional care. Our diverse community drives our commitment to meet the unique needs of our patients with personalized, high- quality service. We pride ourselves on facilitating smooth and safe transitions home, delivering life-changing care with the respect and dignity our patients and their families deserve. Sequoia Home Health is growing and we're looking for an experienced Home Health Account Representative to join our dynamic team! JOB SUMMARY The Account Representative is responsible for maintaining positive relationships with customers and referral sources and responding to customer requests and concerns. DUTIES & RESPONSIBILITIES * The Account Representative assists in maintaining relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize home health and hospice services by regularly scheduling and conducting visits to those referral sources in order to assist in identifying those patients who may be appropriate for our services thereby increasing the number of clients served by the agency/market. * Maintain current knowledge of agency/market trends, coverage criteria, and industry changes to ensure compliance with required regulations. * Represent the agency at health fairs, mall shows, other community service functions, and participates in civic and/or community committees as requested. * Works with the Community Liaison to establish marketing techniques. * Works with Community Liaison to increase both referral activity and conversion of referrals to admissions. * Establishes and maintains positive working relationships with current and potential referral and payer sources. * Builds and monitors community, customer, and payer and patient perceptions of the agency as a high-quality provider of services. JOB REQUIREMENTS * Bachelor's degree in Marketing, Business Administration, or related field preferred, but not required. * At least 1 year of experience in health care marketing preferably in home health or hospice care operations. * Demonstrates good communications skills, negotiation skills, and public relations skills. * Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Why Sequoia Home Health & Hospice? Sequoia Home Health is part of the Cornerstone Group, which includes approximately 75 home health and hospice agencies across the country. Despite being part of a larger family, we operate as a close-knit, local team. We believe our greatest asset is our dedicated employees, and it's through their commitment that we've become the "provider of choice" in the communities we serve. Join a culture of high performers on a mission to create the best Home Health and Hospice agency in the Bay Area! What Sets Us Apart? At Sequoia Home Health , we empower our clinicians and staff to design and implement programs that best serve their patients and communities. Our Core Values, encapsulated in CAPLICO , guide us: * Celebration: We celebrate successes, big and small. * Accountability : We take ownership of our actions and their impact. * Passion for Learning : We continuously seek knowledge and growth. * Love One Another: We foster a supportive and caring environment. * Intelligent Risk Taking: We innovate and take smart risks. * Customer Second: We believe that by taking care of our employees first, they will take excellent care of our patients. * Ownership: We take pride in our work and the care we provide. Join Us If you are passionate about providing exceptional patient care and want to be part of a team dedicated to creating the best Home Health and Hospice agency in the Bay Area, we'd love to meet you! Apply today and make a meaningful impact with Sequoia Home Health and Hospice! Job Type: Full-time Pay: $75,000.00 - $90,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Mileage reimbursement * Paid time off * Vision insurance Compensation Package: * Commission pay Schedule: * Day shift Work Location: On the road