Now Hiring - Atlantic Drilling Supply - Customer Service/Warehouse Associate in West Palm Beach, FL

Full description of the position

Skills and attributes: * Drive sales through excellent service to external and internal customers. * Computer skills: WORD, Excel, Outlook, Internet Explorer, Publisher and Main Frame. * Calibrate materials testing instruments * Time management. * Self-starter. * Competent decision making, problem resolution and creative thinking skills. * Able to multi-task. * Detailed oriented. * Mechanical aptitude. * Data entry * Workplace Safety Responsibilities: * Provide accurate quotes, sales orders, and purchase orders. * Entering sales orders from walk-in customers, email and the phone. * Answer phones quickly in a professional and friendly manner. * Credit card processing for web orders and credit card customers. * Lift maximum of 50 lbs. * Assist customers with filling orders in the warehouse. * Adhere to company work schedule and dress code. * Shipping and receiving LTL, UPS and USPS. * Take inventory and label shelves to minimize shortage. * Call vendors on a daily basis to make sure they have received our P.O.'s. * Filing of daily paperwork and submitting morning paperwork to corporate. * Provide accurate quotes, sales orders, and purchase orders. * Entering sales orders from walk-in customers, email and the phone. * Drive the forklift safely after completing certified driving course. * Good driver's license. Must be approved by our insurance company. * Make small deliveries with a pickup truck. * Able to work O.T. if needed. * Able to attend local trade shows. * Must pass ongoing, unannounced drug tests. Hours: Monday through Friday 8:00 am to 5:00 pm with 1 hour for lunch. Communication method(s) used: * Email * Phone * In person This Job Is: * A job for which military experienced candidates are encouraged to apply * Open to applicants who do not have a college diploma Work Remotely * No Summary As a Customer Service/Warehouse Associate, you will be a vital part of our team, utilizing core skills in English, data entry, and customer service to provide exceptional support to our customers. Your premium skills in sales and bilingual abilities, particularly in Spanish, will enable you to enhance customer interactions and drive revenue through upselling opportunities. With relevant skills in outbound calling and analysis, you will contribute to improving our service processes and customer satisfaction levels. Additionally, your proficiency in computer skills, Microsoft Outlook, and Excel, along with a valid driver's license and mechanical knowledge, will be valuable assets in fulfilling your responsibilities effectively. Join us in this role to make a significant impact on our customer service and warehouse operations. Qualifications - Proficient in English with strong communication skills - Experience in data entry and customer service roles - Ability to handle phone etiquette and outbound calling - Strong analytical skills and attention to detail - Previous experience in sales and upselling is a plus Job Type: Full-time Pay: From $18.50 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift * Day shift Application Question(s): * Are you willing to participate in our Drug Free Workplace program by submitting to ongoing random drug tests? Education: * High school or equivalent (Preferred) Experience: * Customer service: 2 years (Preferred) * Warehouse: 1 year (Preferred) Ability to Relocate: * West Palm Beach, FL 33404: Relocate before starting work (Required) Work Location: In person