Now Hiring - Wyndham Hotels & Resorts - Express Sales Manager in Indianapolis, IN

Full description of the position

Express Sales Manager Job Summary: We are seeking a highly motivated and results-driven Express Sales Manager to drive short-term and small group business for our hotel. This role focuses on quick-turnaround sales opportunities , catering to clients requiring immediate bookings, last-minute meetings, and small-scale events with revenues of $10,000 or less. The ideal candidate thrives in a fast- paced, high-volume sales environment , possesses strong relationship- building skills, and can efficiently convert leads into booked business. Core Responsibilities: Sales & Business Development: * Actively solicit, qualify, and close short-term and express bookings for group rooms, meetings, and catering events generating $10,000 or less in revenue. * Respond promptly to incoming sales inquiries via phone, email, RFPs, and walk-ins to maximize conversion rates. * Negotiate and prepare contracts, proposals, and banquet event orders (BEOs) to ensure client needs are met. * Manage and convert leads from third-party platforms, direct inquiries, and repeat business opportunities. * Work closely with Revenue Management to optimize room rates and maximize revenue for short-term bookings. Client & Event Coordination: * Maintain a high level of client service , ensuring smooth communication and execution from inquiry to post-event follow-up. * Coordinate with Catering, Banquets, and Front Office teams to ensure all event and group details are accurately communicated and executed. * Conduct property site visits and client tours to showcase available event spaces, guest rooms, and amenities. * Utilize Delphi (Amadeus Sales & Event Management Software) to track leads, create bookings, and update client records. Reporting & Administration: * Maintain accurate and up-to-date records of sales activities, conversion rates, and revenue performance. * Prepare and distribute weekly reports on short-term group booking trends and revenue generation. * Collaborate with the marketing team to develop promotional strategies targeting last-minute and express bookings. * Stay up to date with market trends and competitor offerings to identify new revenue opportunities. Qualifications & Skills: * 2+ years of sales experience in hospitality, event planning, or a related field. * Proven success in high-volume, quick-turnaround sales environments. * Strong negotiation, communication, and relationship-building skills. * Ability to work under pressure , meet tight deadlines, and adapt to shifting priorities. * Proficiency in Delphi (Amadeus Sales & Event Management Software), Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). * Understanding of hotel revenue management strategies and pricing structures. * Highly organized, detail-oriented, and driven by meeting and exceeding sales goals. * Willingness to work flexible hours , including occasional evenings and weekends based on client needs. Why Join Our Team? As an Express Sales Manager , you will play a vital role in driving immediate revenue and ensuring a seamless booking experience for last- minute meetings and small group events ($10,000 or less in revenue). This is a great opportunity to be part of a high-energy sales team in a dynamic hospitality environment. If you have a passion for sales, love working in a fast-paced setting, and excel at closing deals quickly, we invite you to apply!