Now Hiring - East Hardwood Company Inc - Sales Associate - Bilingual in Jacksonville, NC

Full description of the position

Sales Associate - Bilingual Jacksonville Builders Supply Jacksonville, NC We are seeking a motivated, enthusiastic, and hard-working individual to join our Jacksonville store operations team. Are you an Amazing Customer Service professional; who wants to grow with a company that is a family-oriented, service-driven lumber yard company with over 90 years of success? Then we want to hear from you! With five locations serving Carteret and Onslow counties, we are dedicated to delivering high-quality building materials to both commercial and residential customers. If you're passionate about sales, customer service, and being part of a company that values integrity and growth, we encourage you to apply. East Hardwood Company, Inc. offers a competitive compensation package based on experience, along with a comprehensive benefits program designed to support the well-being and financial security of our employees and their family. Our benefits include: * Health, Dental, and Vision Insurance * Long-Term and Short-Term Disability Coverage * Voluntary and Company-Paid Life Insurance * 401(k) Retirement Plan with Company Matching * Paid Holidays * Generous Paid Time Off (PTO) Program Position Overview: As the public face of Jacksonville Builders, the Sales Associate is responsible for assisting with any and all customer questions about the products and services the company offers. Sales Associates are expected to be continuously updating their knowledge of the company's products, services, and policies. Maintains a professional attitude with sincerity and enthusiasm reflecting the company's commitment to our customers. Responsibilities: * Provide the highest level possible of service to all customers with the main objective of serving our retail customers. * Answer telephone inquiries pleasantly and promptly. * Provide customers with information on additional items related to purchases made. * Maintain up-to-date knowledge of the products sold, product usage, product prices and new products on the market. * Handle minor complaints with the objective of solving the problem. * Listen to a customer's complaint to find out what it will take to satisfy the customer. * Comply with Company procedures regarding sales transactions, paperwork, refunds, credit memos, etc. * Maintain stock, displays and housekeeping for assigned areas. * Assist supervisor, other employees as needed. * Promote team concept. Requirements: * Ability to do math, read orders, follow instructions and complete forms. * Ability to communicate with customers, other employees and supervisors using verbal and written skills. * Knowledge and ability to use safe lifting techniques. * Excellent interpersonal skills * Good telephone etiquette. * Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service * Available to work Monday through Friday as directed by the Store Manager. * Comply with all company rules and policies. * Act in the best interest of the company at all times. * Fluent in English/Spanish Job Type: Full-time Expected hours: 40 - 50 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Shift: * Day shift People with a criminal record are encouraged to apply Ability to Commute: * Jacksonville, NC 28546 (Preferred) Ability to Relocate: * Jacksonville, NC 28546: Relocate before starting work (Preferred) Work Location: In person