Now Hiring - Cloverkey, LLC - Part-Time Sales Associate - Gift Shop (Boston Children's) - $17.00 in Boston, MA

Full description of the position

RESPONSIBILITIES: Customer Service * Provide exceptional customer service to every customer who enters the gift shop. This includes greeting every customer upon entry into the shop, thanking them for their purchase and inviting them back as they exit the shop. Store Performance * Responsible for meeting store performance objectives. The daily and monthly sales goals are available for viewing in the Daily Operations Binder and on the POS Register. * Responsible to follow the Corporate and Store Manager directions for supporting those events. * Responsible for clocking in and out according to their scheduled work slot to ensure the store stays within its budgeted hours allotment for the week. Store Appearance * Ensure the store is clean and looks its best. * Make sure all shelves are dusted, any trash is off the gift shop floor and spots are cleaned, items are organized displayed according to corporate standards, and that the store is generally clean and tidy. * Any special cleanliness requirements related to infection prevention. * Surfaces should be cleaned as per the gift shop schedule and instructions. Cash Management * Responsible for his or her own cash handling. * Counting down the register drawer to ensure accuracy at the start of every shift. * In the event of a shift change (with one employee leaving and a new employee coming in) the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager). * Responsible for following company policy for taking credit cards and other forms of payment (e.g. cash, payroll deduction, hospital charge account, etc.). * Properly notate any cash overages or shortages per company policy and notify the Store Manager immediately of unexplained differences of more than $10. Personal Performance * Responsible for following hospital and Cloverkey policies related to personal appearance, attendance, and customer service. * Employee performance is measured individually and as a team for each annual performance review and will cover performance, knowledge of store operations, adhering to work schedule, driving gift shop sales, customer service, understanding and adherence to hospital policies, following supervisor instructions, attitude, among other performance measures. Partner Relationship Management * Demonstrate a knowledge of who the hospital contact is and an understanding of the importance of maintaining a good relationship with the hospital. * Show respect for and understanding of the role of volunteers in the hospital and in the gift shop (if applicable). What you'll get from us: * A chance to work with a national, growing company in a unique industry niche * Great hours - no late nights and the store's weekend hours are short * Employee discount and earned paid time off * Truly the best retail job you'll ever have JOB QUALIFICATIONS * US work authorization (Required) * 1 Year Customer Service Experience (Preferred) * Previous experience in gifts sales or a related field is preferred Job Type: Part-time Pay: $17.00 per hour Benefits: * 401(k) * Employee discount * Paid time off Shift: * Day shift * Evening shift * Morning shift Application Question(s): * Are you over the age of 18? (YES/NO) * Are you available weekdays during the hours of 7:45AM-2:15PM? (YES/NO) * If no, what hours are you available to work? * Are you available to work weekends (Saturday/Sunday)? (YES/NO) Experience: * Retail: 1 year (Required) Shift availability: * Day Shift (Preferred) Ability to Relocate: * Boston, MA 02115: Relocate before starting work (Required) Work Location: In person