Now Hiring - Lifetime Door Company - Inside Sales Representative in Brookfield, WI

Full description of the position

Job Description The Inside Sales Representative (ISR) will play a critical role in driving the sales growth of our garage door company by proactively engaging with customers, providing product information, and delivering exceptional service. This position requires a motivated, results-driven individual with strong communication skills and a solid understanding of garage door products and services. Key Responsibilities * Customer Engagement: Respond to inbound customer inquiries via phone, email, and chat. Understand customer needs and recommend suitable garage door solutions (residential, commercial, repairs, etc.). * Lead Qualification: Qualify leads by assessing customer requirements and determining the best product offerings, upselling and cross-selling as appropriate. * Sales Support: Assist customers with product selection, pricing, and ordering, ensuring accuracy in quotes and sales order details. * Sales Administration: Maintain detailed and accurate records of customer interactions, sales activity, and order history in the company's CRM system. * Product Knowledge: Stay updated on the full range of garage door products, services, and industry trends to provide accurate information and troubleshoot customer concerns. * Follow-up: Proactively follow up on sales quotes, inquiries, and prospects to convert them into completed sales. * Collaboration: Work closely with the field sales team, installation, and customer service teams to ensure customer satisfaction and timely service. * Sales Targets: Meet and exceed monthly sales targets and KPIs, contributing to the overall growth of the company. Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Vision insurance Shift: * 8 hour shift * Day shift Education: * Bachelor's (Preferred) Experience: * Sales: 3 years (Preferred) Work Location: In person