Now Hiring - Kingston Brass, Inc. / KingstonBrass.com - Inside Sales Representative - Outbound Calls (Phone Sales) in Chino, CA

Full description of the position

Job Title: Inside Sales Representative - Outbound Calls (Phone Sales) Location: Chino, CA (In-office) Company Website: [please apply online] About Us: Kingston Brass, Inc. is a leader in designing high-quality faucets and fixtures for the modern home. With a strong national presence, we deliver premium products to homeowners and professionals alike through our website and retail partnerships. As we continue to grow, we are expanding our Sales and Marketing division with a new role dedicated to driving PRO Trade account growth. We are looking for a dynamic and motivated Inside Sales Representative to join our PRO Trade Sales Team at our Chino, CA headquarters. This is a unique opportunity for a skilled sales professional to engage directly with trade industry leaders and make a tangible impact on account growth. If you thrive in a fast-paced environment, are passionate about sales, and excel in providing exceptional customer experiences, we'd love to meet you. Key Responsibilities: * Make outbound calls to existing leads and past customers to encourage signups, repeat purchases, and account activation. * Build relationships with designers, contractors, and trade professionals, helping them find the best solutions for their projects. * Follow up on leads from website inquiries, sample requests, trade shows, and past orders. * Educate PROs on exclusive discounts, benefits, and account perks. * Manage a pipeline of trade customers, ensuring consistent outreach and follow-ups. * Work with the marketing and sales teams to refine outreach strategies. What We're Looking For: * 1-3 years of inside sales or outbound calling experience (B2B experience preferred). * Strong phone communication skills with a consultative sales approach. * Ability to manage multiple leads and follow up effectively. * Experience working with CRM tools like HubSpot, Salesforce, or similar. Ideal Candidate Profile: * Sales & Ecommerce Background: Experience in e-commerce or phone/web sales, preferably within a B2B environment, is ideal. * Technical Skills: Familiarity with HubSpot, Zendesk, and Shopify is preferred; training is available for motivated learners. * Communication Skills: Exceptional written and verbal communication skills, with a focus on clarity, professionalism, and approachability. * Organizational Excellence: Self-motivated and detail-oriented, capable of balancing multiple priorities in a fast-paced setting. * Customer-Centric: Highly attuned to customer needs and driven to deliver outstanding service. * Growth-Oriented: Passionate about achieving measurable goals and open to mentorship and career growth within the company. Experience Requirements: * Technical Proficiency: Knowledge of Microsoft Office Suite, Google Office Suite, and experience with Excel. * Typing Speed: 45 WPM or higher. Additional Information: * Work Environment: This is an in-office role, Monday to Friday, 8-hour shifts. * Benefits: We offer paid time off, health insurance, and opportunities for career advancement. * Communication Tools: Zendesk, LiveChat, Phone, and HubSpot CRM to support your sales efforts. Why Join Kingston Brass? Joining our team means stepping into a role that not only impacts our growth but offers room to advance within a rapidly growing company. You'll work alongside a supportive team in a collaborative, in-office environment with direct access to our product line and sales tools. We're committed to fostering professional development and providing the resources you need to succeed and grow. Apply today to become part of a team that values quality, innovation, and excellence in the home improvement industry! Job Type: Full-time Pay: $21.00 - $23.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Compensation Package: * Bonus opportunities * Commission pay * Monthly bonus Schedule: * 8 hour shift Application Question(s): * Do you have any lead generation experience? * Have you used a CRM before like Hubspot, ZenDesk or Salesforce? Experience: * Sales: 1 year (Required) Ability to Relocate: * Chino, CA: Relocate before starting work (Required) Work Location: In person