Now Hiring - Marriott International, Inc. - Catering Sales Manager (North Shore) in Milwaukee, WI

Full description of the position

We are currently looking for a dynamic, highly enthusiastic, determined, and well-spoken sales professional to join our new Bravo Hospitality team. As a Catering Manager, you will be responsible for developing new accounts, maintaining existing accounts, implementing sales and marketing strategies so as to maximize revenue of a 149 room hotel with 7,000 sq. ft. of event space and a full service restaurant in the North Shore. Primary markets include Weddings, Mitzvahs, Corporate Event, Holiday Parties other social catering functions. Must be able to work weekends and Holidays. ESSENTIAL RESPONSIBILITIES * Manage group and catering accounts to maximize business potential * Negotiate catering business and contracts that meet or exceed hotel revenue goals * Negotiate contracts, ensuring that all pertinent aspects of solicitation and closing are complete and documented * Make on-site and field presentations to prospective clients * Actively pursue new clients through creative/innovative sales techniques and aggressive prospecting * Prospect and qualify all lead sources through cold calls, tele-prospecting and networking to generate new opportunities. * Identify opportunities to up sell customer through food & beverage offerings, room upgrades, AV and lighting upgrades and spa faculties, if applicable * Drive strategies to develop long term business relationships and repeat business * Enthusiastically and proactively sale the Hotel concept to group and catering prospects in a way that best illustrates the identity of the brand as innovative and new * Consistently identify new business and aggressively pursue new accounts by make prospecting calls, outside sales calls and attending trade shows * Develop long term business relationships and consistently book repeat business * Attend bridal shows, tradeshows, make on-site field presentations, and outside sales calls to prospective clients * Conduct unique site inspections that create a WOW experience for the customer * Create customized Wedding Packages, Menus, and proposals, etc. * Respond to all customer inquiries within 4 hours or sooner * Maintain accurate information on all bookings, specifically program details, client correspondence, traces and to-do lists * Follow proper event management procedures for event execution to include but not limited to BEO creation, F&B forecasting, resume communication, amenity/VIP designation and room block management * Ensure banquet space is set-up and event is executed as promised to clients. Assist and lead banquet teams in the execution of events. * Produce and distribute accurate banquet/catering event orders, timelines, diagrams, and resumes within timeframe set by hotel * Coordinate, plans and implements wedding related marketing tactics and events * Produce and distribute 10-day Events * Schedule and BEO Packet, as well as Daily Events Schedule * Preside over weekly 10-day BEO reading and daily 3-day BEO readings * Provide client support to include processing client leads, investigating hotel and preferred guest program issues, and acquiring or sending collateral materials * Provide hotel support to include following up on outstanding responses, calling, faxing and emailing clients with responses and answering requests * Report generation as needed * Partners with Operations in providing a customer experience that exceeds the customer's expectations * Maintains liaison with other hotel departments to facilitate services agreed upon by the sales office and prospective clients * Drive product quality and a unique guest experience at every opportunity * Take pride in the overall look and feel of the hotel never walking past something out of place * Maintain a refreshing attitude focused on positive friendly interactions with guests and staff * Develop and maintain strong interdepartmental relationships and open communication lines to assure efficient transfer of information. * Schedule meetings and business group activities at the hotel. * Be familiar with all company policies and benefits. * All other duties assigned. Job Requirements: * High school diploma or equivalent * Basic knowledge of Microsoft Office & Digital Communication Tools (Email, Lead Channel Sites & Social Media) * Willingness and ability to promote a positive team member culture and core values * Ability to maximize impact, maintain interest, and establish a rapport with your audience when conveying information * Must speak fluent English * Must be a United States citizen or possess a valid work permit * Must be able to read, write, and speak English * Must have exceptional communication skills * Must be able to accurately follow instructions, both verbally and written * Must have basic computer skills including Microsoft Office * Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently * Must be detailed orientated and work well under pressure * Must be able to work in a fast paced environment * Must be professional in appearance and demeanor * Ability to work a flexible schedule that may include evenings, weekends and holidays or when events are scheduled to take place. * Must have the ability to deal effectively and interact well with employees * Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner * Possess strong motivational, organizational and verbal communication skills * Ability to travel to attend workshops, tradeshows, conventions, etc. * May require a Driver's License