Now Hiring - New American Arms - Online Sales Specialist in Richmond, VA

Full description of the position

New American Arms is the only full-service gun shop in the Richmond area offering gunsmith services, machining, cerakote, custom builds, training and more. We are a local, family-owned gun shop and are eager to add a new sales associate to our staff! The Online Sales Associate will be responsible for the end-to-end process of selling firearms online, including product photography, listing items on websites, handling packaging and shipment, and maintaining accurate transaction and compliance records. Key Responsibilities: Product Photography & Listing * Capture high-quality, detailed photos of firearms and accessories. * Write accurate and compelling product descriptions. * Create and manage listings on online platforms as needed. Sales & Customer Service * Respond to online inquiries and provide excellent customer service throughout the sales process. * Process online sales transactions accurately and in compliance with all federal, state, and local firearm laws. Order Fulfillment & Shipping * Package sold firearms securely and professionally for shipment. * Coordinate with FFL dealers to ensure proper firearm transfers. * Manage all shipping logistics and tracking communications with customers. Record Keeping & Compliance * Maintain accurate inventory, sales, and shipping records. * Ensure all transactions comply with ATF regulations and store policies. * Assist with logging firearms in/out of the A&D (Acquisition and Disposition) book. Qualifications: * Prior experience in e-commerce sales, preferably with firearms or sporting goods. * Knowledge of firearms, firearm safety, and relevant laws and regulations (FFL knowledge preferred). * Strong photography and image editing skills. * Experience with online sales platforms. * Excellent attention to detail and organizational skills. * Proficient in basic office software (Excel, Word) and inventory management systems. * Ability to pass a background check and legally handle firearms. * Legible handwriting To be considered for this position, please send a message or cover letter outlining your interests, skills, and knowledge relating to firearms. Job Types: Full-time, Part-time Pay: $13.00 - $16.00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 8 hour shift * Monday to Friday * Weekends as needed Work Location: In person