Now Hiring - State Farm Mutual Automobile Insurance Company - Professional Services Customer Service Representative - State Farm Agent Team Member in Leeds, AL

Full description of the position

Benefits: * Bonus based on performance Company Overview: Scott Cantrell, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as a Customer Service Represntitive. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment. Job Description: As a Customer Service Represntitive. , you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include: * Engaging with customers through various channels, including phone, email, and chat. * Providing friendly and efficient assistance with policy inquiries, updates, and claims. * Utilizing digital tools and platforms to connect with a younger demographic. * Collaborating with a dynamic team to ensure timely and effective issue resolution. * Proactively identifying opportunities to enhance customer satisfaction. Qualifications: * Excellent communication skills, both written and verbal. * Tech-savvy with a familiarity with digital communication tools. * Customer-oriented mindset with a strong desire to exceed expectations. * Ability to adapt to a fast-paced, evolving work environment. * Previous customer service experience is a plus, but not required. Requirements: * High school diploma or equivalent; college degree is a plus. * A positive and proactive attitude towards learning and growth. * Familiarity with social media platforms and digital communication tools. * Ability to work in a collaborative team setting. * Willingness to obtain relevant insurance licenses (training will be provided). Perks for Customer Service Represntitive. : * Competitive base salary with performance-based incentives. * Comprehensive benefits package, including health insurance and retirement plans. * Opportunities for professional development and career advancement. * Fun and inclusive work environment with team-building events. * Emphasis on work-life balance. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! [please apply online] Scott Cantrell State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.