Now Hiring - Parabola Labs, Inc. - Solutions Architect in San Francisco, CA

Full description of the position

Location SF, NY Employment Type Full time Location Type Hybrid Department Sales About us: Parabola is a workflow builder that makes it easy to organize and transform messy data from anywhere--even PDFs, emails, and spreadsheets--so that forward-thinking teams can automate the work they thought would always be manual. Teams at fast-moving companies like Brooklinen, On Running, and Flexport use Parabola to save hundreds of hours and finally take on the projects that used to feel out of reach. Whether it's reconciling inventory across multiple 3PLs, auditing invoices, or manually exporting the same report every Monday, Parabola gives teams the power to automate it--all without needing engineering support. Parabola is backed by OpenView Partners, Matrix Partners, Thrive Capital and more. About the role: As a Solutions Architect at Parabola, you'll play a critical role in the presales and expansion process, helping prospects and customers understand how Parabola can solve their most pressing workflow automation challenges. You'll work closely with Account Executives (AEs) to scope high-value use cases, guide technical discovery, and deliver compelling demos and proofs of concept (POCs). Beyond sales, you'll collaborate cross-functionally to ensure a smooth handoff to Customer Experience (CX) teams, helping drive long-term success for new and existing customers, and Product (EPD) teams, ensuring a tight feedback loop. This is a high-impact, foundational role in our growing Solutions Architect function--ideal for someone who thrives at the intersection of sales, technology, and problem-solving. What you'll be doing * Owning the technical sales process - Partnering with AEs to uncover customer needs, map them to Parabola's capabilities, and communicate our value clearly and confidently. * Building and delivering compelling demos - Developing tailored demos and reusable collateral that showcase Parabola's potential for different industries and use cases. * Driving POCs with Enterprise customers - Managing structured proof-of-concept engagements that validate Parabola's impact and accelerate deal cycles with premiere logos. * Helping shape the SA function - Defining best practices, deliverables, and processes for how Solutions Architects operate across Mid-Market and Enterprise segments. * Bridging the gap between sales and CX + Product - Ensuring that new customers transition seamlessly from presales to post-sales with well-documented requirements and expectations. What (we think) you'll need to do it * 4-5 years of experience as a Solutions Consultant, Solutions Architect, Sales Engineer, or Implementation Consultant in a B2B SaaS environment. * Technical acumen - Must be comfortable with APIs, integrations, and automation concepts. You don't need to be a developer, but you should understand how systems connect and data flows. * Sales mindset - You're excited to work in a sales capacity, engaging directly with customers and influencing revenue outcomes. * Enterprise presence - Ability to present confidently to Mid-Market and Enterprise audiences, gaining trust through credibility and expertise. * Bias for action - A self-starter mentality, eager to build and refine processes, content, and best practices from the ground up. * Open to working 3-4 days a week in our SF office. Nice to haves: * Experience with AI-driven solutions - Exposure to AI-powered automation or workflow tools is a plus. * Previous startup experience - You've worked in fast-paced, high-growth environments where adaptability and problem-solving are key. * Deep industry knowledge within one of our key markets - previous experience working with Retail/Ecommerce clients or Finance & Accounting teams * Expertise with an existing data automation tool - you've rolled up your sleeves and gotten your hands dirty with data previously OTE: $150,000 - $175,000 This OTE range represents the minimum and maximum for this role based in San Francisco or New York City. The OTE given for this position is dependent on multiple factors, including years of experience, interview performance and anticipated responsibilities of the role. Our OTE is one component of Parabola 's competitive total package, which also includes equity and premium health and wellness benefits.