Now Hiring - Electro-Chemical Devices - Regional Sales Manager / Application Engineer in Anaheim, CA

Full description of the position

Job Overview Region Sales Manager/Application Engineer Electro-Chemical Devices (ECD) is a manufacturer of liquid analytical process instrumentation. Technical innovation is the key to ECD's instrumentation and sensors. From the company's start, ECD developed the industry's first 2-wire conductivity transmitters, to microprocessor-based universal transmitters and sensors, to the newest innovation of the Sentinel Product Line with sensor diagnostics and predictive sensor replacement. Our products and services are used in some of the most demanding applications and industries, such as: Chemical, Food & Beverage, Oil & Gas, Mining, Power Generation, Pulp & Paper, Semi-conductor, Steel, Water and Wastewater. Understanding the demands of these applications, we have developed our products with unique features and technical advantages that are focused on quality, reliability, ease of use and maintenance resulting in lowering the total cost of ownership. It all starts with the sensors and electrodes -- the heart of the system. Over many years of experience, ECD has developed a wide range of industrial sensors using a modular plug-in design. Each has various configurations depending on the specific application, and our technical staff and trained sales representative organization is there to help to provide technical guidance for a successful application. If we have done our job, the result is a simple straight forward approach -- that is what we strive for to be your Liquid Measurement Expert. Objective: As a Region Sales Manager/Application Engineer, your primary objective is to enhance customer and sales team experience by delivering high-value technical support with clear and prompt communication. You will provide technical and sales support, create training materials, and conduct training sessions while maintaining a strong sense of ownership over assigned regions of territories in the North Americas. Duties / Responsibilities: * Become a product expert on our core product line, which includes and not limited to pH, ORP, DO, pIon, Conductivity, Colorimetric, Optical analyzers and data acquisition through hands-on training, experimentation, and troubleshooting. * Use the skills acquired to aid and educate customers on product use for their application and troubleshoot problems. Ensure a high-level of customer satisfaction to optimize ownership experience (through case management and on-line chat). * Provide world class pre-sales (virtual demonstrations) and post-sales technical support (case management and on-line chat) * Learn and develop subject matter expertise on industry applications that utilize our core products through the guidance of your senior colleagues, which include senior application engineers, product managers and engineers. * Provides field support for events, trade shows, customer training and application intensive customer visits. Travel required (1-5 overnight stay). * Work with product managers and senior colleagues to develop marketing content on specific applications (white papers, application notes, demonstration guides, product training, and/or videos) and develop industry focus hardware and demonstration stands. * Takes on tasks (special projects) that go above the normal job description and constantly demonstrate a desire to transition into other roles within the business unit. * Learn and develop in-depth understanding of our internal business processes, by interacting and providing guidance to our internal customer service and support (order entry, production control and calibration teams) with technical inquiries (parts compatibility, options, etc.) and special orders. * Communicate with customers, sales reps and colleagues via telephone, email, virtual and in-person engineering support. Be professional, swift, clear, respectful, and detail-oriented with your communications. Qualification: * Graduate of bachelor's degree in Instrumentation and Control Engineering/Chemical/Chemical Engineering/related course. * Willingness to travel for customer meetings and industry events. * Must know how to drive (with driver's license). * Knowledge in analytical instrumentation. * Proven sales track record with excellent negotiation and closing skills. * Proactive and self-motivated, willing to take the initiative. Prior Experience: Preferably 5 years of experience in test & measurement or relevant industry. Any analytical background in this industry would be a plus. Our Offer to You: We are offering challenging and varied projects which will encourage your entrepreneurial spirit. You will be part of a highly qualified team, in an international environment, with good working relationships and development possibilities. * Strong Product Portfolio * Safety & Career Opportunities: We are market leaders in a recession-proof growth industry. To ensure your success in your role, we provide comprehensive onboarding, facilitated by an individual onboarding plan. This includes one-on-one training and process familiarization with experienced team members (cross-location), structured training in relevant systems and processes, introductions to interfacing departments, and much more. * Attractive Compensation Package & Additional Benefits: competitive target salary (Fixed + Bonus), * Responsibility & Team Spirit * Professional and Personal Development : We invest in your continuous development through a modern learning platform, ongoing classroom training, and active participation in the implementation of projects at the site and with customers. Sales Manager will be responsible for driving revenue growth, building relationships with clients, and ensuring the successful execution of our sales strategy. Job Type: Full-time Pay: $65,000.00 - $90,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Compensation Package: * Bonus opportunities * Commission pay * Yearly bonus Schedule: * 10 hour shift * 8 hour shift Ability to Commute: * Anaheim, CA 92807 (Required) Ability to Relocate: * Anaheim, CA 92807: Relocate before starting work (Required) Work Location: In person