Now Hiring - HealthPartners - Medicare and Individual Sales Representative in Bloomington, MN

Full description of the position

JOB DESCRIPTION JOB CODE: 129830 POSITION TITLE: Sales Representative Medicare & Individual Sales DEPARTMENT: Medicare & Individual Sales POSITION DESCRIPTION: This position has primary responsibility for the direct-to-consumer telesales of HealthPartners Medicare, Individual Commercial and Dental health plans. Consult with prospects on their health insurance needs and match the prospect to correct coverages, products, and benefits and convert sales leads into members. PRIMARY ACCOUNTABILITIES: * Meet and exceed specified sales goals for Medicare and Individual Commercial health plan new member sales * Meet established daily call statistics requirements * Manage personal sales funnel from initial contact through the various stages of plan enrollment * Comply with all CMS Medicare sales and marketing policies and procedures. * Document all sales activity appropriately in MS Dynamics CRM system. * Maintain up-to-date knowledge of Medicare and Commercial regulatory requirements and general industry knowledge * Provide secondary phone support to independent agents and brokers. * Provides competitive feedback information to department leadership * Take an active role in participating in department and company initiatives, including attending meetings and involvement in special projects and training. * Manage multiple projects at the same time, spending necessary weighted time on each, prioritize and meet deadlines. * Work as a team member supporting fellow sales representatives to cooperatively meet or exceed team goals and objectives. REQUIRED QUALIFICATIONS*:*(Minimum qualifications needed for this position) Minimum of two years college coursework in business, marketing, or health- related studies. Minimum of two years sales or service experience in the health industry. Minnesota life and health insurance license within three months of hire. Excellent presentation and communications skills, both oral and written. Ability to manage multiple project assignments. Excellent organizational, time management and problem-solving skills. Familiarity with personal computers, sales account management systems and word processing programs. Must be able to travel and work independently. Must be able to multi-task in a busy call center environment. Must comply with all CMS Medicare sales and marketing policies and procedures. Execution of a non-competition agreement upon hire. PREFERRED QUALIFICATIONS*: Four year college degree with a preferred emphasis in business, marketing or managed health care. Minnesota Life and Health Insurance License. Experience working in a sales or service position dealing with Medicare plans, including CMS regulated plans. Experience working in a call center service and/or sales environment. Experience working with the brokerage and consulting community. Strong knowledge of HealthPartners and affiliate company operations. MAJOR CHALLENGES: Meet and exceed new sales and group retiree retention levels. Meet established daily call statistics requirements. Work with internal customers to satisfy external customers' needs and expectations. Coordinate resolution of all customer inquiries and proposals in a prompt, professional and customer-friendly manner. Manage many priority projects at the same time, spending necessary weighted time on each, prioritize and meet deadlines. Work as a team member to cooperatively meet or exceed team goals and objectives. DIMENSION: Responsible for meeting and exceeding established sales goals. Responsible for qualifying, enrolling and ensuring completeness of applications. Schedule and conduct community meetings, as needed. Assist other sales team members in meeting our monthly team sales goals. DECISION-MAKING*:*(What rules or precedents limit the activities and authority of this position? What types of problems or decisions are referred to the supervisor?) This position will work with a variety of internal departments. This would include working with other sales team members, Government Programs, Marketing and Underwriting. All decisions are to be made in accordance with HealthPartners' accepted principles and standards of operation and communicated to all affected parties. 129830SalesRepMedicareandIndividualSales.doc 2 ABOUT US At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class. JOB INFO Job Identification 111168 Posting Date 04/29/2025, 03:09 PM Locations 8170 33rd Ave S - Bloomington Work Schedule Monday through Friday 9:30am to 6:00pm Hours Per Week/FTE 40 hrs weekly / 1.0 FTE Job Shift Day Position Type Full-time regular Job Category Sales Department Sales Medicare and Individual Pay Range $22.19 - $33.29 hourly Pay Range Statement Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.). Overtime Eligibility Status Non-Exempt Worker Type Employee