Now Hiring - Wailea Golf LLC - Golf Pro Shop Assistant - Full Time in Wailea, HI

Full description of the position

The Wailea Golf Club is a premier destination on Maui for golf enthusiasts. The club offers excellent customer service through a best in class staff. If you are looking to be part of such a team, enjoy excellent benefits including golf and tennis privileges plus merchandise discounts then you found the right company and we are looking for a Full Time Pro Shop Assistant. Please review the information below and if you meet the requirements, believe that you are the one we are looking for then please respond immediately because we want to talk to you! We look forward to hearing from you. SUMMARY Performs work involving a substantial amount of customer service and telephone contact; Answers all incoming telephone calls in a courteous and polite manner; Reserves future tee times for the Gold, Emerald and affiliate Blue golf courses; Provides assistance to all guests and customers and acts as an information center for the Gold/Emerald Golf Pro Shops. Performs Pro Shop Assistant functions including but not limited to collecting all fees for golf play and daily check-out, clearing of the balancing/closing of daily transactions, preparing daily sales and cash reports, deposits, etc. PRIMARY DUTIES: * Answers all incoming telephone calls on the Golf Pro Shop's public line in a courteous and polite manner, using proper telephone techniques and etiquette. * Reserves future golf tee times for the Gold, Emerald and affiliate Blue golf courses, enters reservations into reservations computer system. * Provides players, guests and visitors with premium level customer service, courtesy and enthusiasm expected from a world-class resort in accordance with the Company's established customer service standards. * Receives and responds to facsimile requests for individual and group future tee times. May also assist in the facilitation of group bookings. * Provides assistance to all guests and customers and acts an information center for both Golf Pro Shops and the Wailea resort in general. * Provides potential customers with reservation and pricing alternatives, to alleviate their concerns and to retain the booking. * Collects all fees to include: green fee, cart fee, club rental and repair, shoe rental, club storage, driving range, lesson fees and merchandise sales. * Performs or assists in performing daily check-out and clearing of the balancing and closing of daily transactions; preparing and depositing of daily receipts; and preparation of daily sales and cash reports. * Services and sells both hard good and soft good merchandise. * Prepares golf cart cards, scorecards, score sheets, bag tags for group tournaments. * Observes all house rules and regulations, including, but not limited to safety regulations, following safe practices in the performance of duties/assigned tasks and practices good housekeeping in designated work areas. OTHER DUTIES: * May perform other Pro Shop, Merchandising and Retail Sales duties as required or, other duties as assigned by Supervisors. KNOWLEDGE/EDUCATION/SKILLS/ABILITIES: * Must possess an abundance of patience and excellent customer service skills to perform work requiring extensive public contact. * Must possess excellent verbal communication and telephone sales skills. * Basic Computer skills necessary; familiarity with IBS Tee Times helpful. * Knowledge of golf highly desirable. * Previous experience in reservations bookings and/or hotel/resort preferred. PHYSICAL DEMANDS: Attention to detail, concentration and alertness, vision, hearing, working indoors in an air-conditioned office. Regularly experiences standing while performing pro shop assistant and retail sales duties. Frequently experiences reading, writing, use of a multi-line telephone, listening and receiving information, listening, speaking and talking to others while performing reservationist duties. Occasionally requires use of a computerized register, calculator, mathematical ability, and talking to others while performing retail sales duties. Occasionally experiences, climbing steps or stairs, lifting/carrying 0-40 lbs., exposure to dust, dirt, heat and sunlight, chemicals and fertilizers, golf balls in play, wet and other environmental conditions associated with working around golf courses. Visual capabilities required: good to excellent vision, depth perception, wide field of vision, color vision. Job experiences approximately 7 hours indoors and hour outdoors. PLEASE BE ADVISED THAT THE SELECTED CANDIDATE MUST SUCCESSFULLY PASS PRE- EMPLOYOMENT (POSTOFFER) DRUG SCREENS. If you are interested in this position, please reply to the email address listed and request an application or, stop by the Wailea Golf LLC Administrative office at 4050 Kali Waa Street and fill out an application. Mahalo. Wailea Golf LLC is an EEOC employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition. Job Type: Full-time Pay: $21.22 per hour Expected hours: No more than 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Education: * High school or equivalent (Preferred) Shift availability: * Day Shift (Preferred) Work Location: In person