Now Hiring - Irvine School of Music - Sales and Office Administrator in Irvine, CA

Full description of the position

Benefits: * Bonus based on performance * Opportunity for advancement * Paid time off * Training & development Location: Irvine School of Music Pay: $23/hr + bonuses based on sales goals Benefits: PTO, health benefits, training, advancement opportunities Are you a driven, personable, and professional team player with a passion for sales, customer service, and administration? Are you looking for long-term career growth in a role where your contributions truly make a difference? Join Irvine School of Music's front desk team, where you'll play a key role in student enrollment, retention, and school operations, including concerts and special events! About Us: Irvine School of Music, established in 2004, is Irvine's leading music school with over 500 students that come in for weekly lessons. We are dedicated to offering high-quality music education while nurturing a welcoming and creative environment for students and staff alike. Our students have performed at prestigious venues - including Carnegie Hall, Kennedy Center, Segerstrom Center for the Arts, and Colburn School - and we are looking for new team members to help us continue our growth! Why You Should Apply: * Be part of a team that values long-term career growthwe invest in our staff! * Competitive pay starting at $23/hr + performance-based bonuses. * Full-time benefits (PTO, health insurance, and paid holidays) for those committed to full-time work. * Sales bonuses to reward your hard work in growing our enrollment and preventing withdrawals * A rewarding, fast-paced environment where your contributions directly impact students' success. * A collaborative and positive workplace culture where we support each other. Shifts Available: * Tuesday-Saturday or Sunday-Thursday * Weekday hours: 12 PM - 9 PM * Weekend hours: 8:45 AM - 5:15 PM * Must be able to work at least one weekend day * This role requires consistent availability, as reliability is key to supporting students and families. Key Responsibilities Include: Soft Sales & Lead Conversion * Use sales scripts to convert leads who've already heard about the school, and meet monthly enrollment goals * Confidently make follow-up calls and engage with prospects via phone and email (no cold calling, just soft calls) * Conduct facility tours and develop rapport with clients, emphasizing the value of music education Customer Service & Administrative Support Be the welcoming face of ISMgreet families warmly and by name, build relationships, and provide top-notch service * Retain existing clients/prevent withdrawals by being very knowledgeable about our programs, and meeting monthly drop goals * Schedule students, process billing, and handle administrative tasks utilizing Opus1io CRM softwar * Keep the school at retail standards - organized, clean, and welcoming * Processing paperwork and various administrative tasks * Run errands and stock supplies Social Media & Marketing Support * Assist in content creation for our social media platforms to promote school events and student achievements * Use Canva, Google Suite, and MacOS tools to create flyers and marketing materials Concert & Event Coordination * Help plan and work concerts, recitals, open houses, and special events * Handle event logistics, scheduling, and parent communication * Ensure smooth backstage operations and a great experience for performers Who We're Looking For: * You sound great on the phone, enjoy working with sales scripts and are confident in making calls to secure registrations * You have a flair for social media content creation and proficiency in Canva, Google Suite, and all things MacOS * You thrive on achieving sales targets and are motivated to excel * You love working with people, building relationships, and providing excellent customer service * You're great at multitasking, keeping things running smoothly, keep up with lots of details, and ensuring accuracy in all tasks - and thrive in a fast paced environment! * You are punctual and reliable, take initiative, follow through, and bring energy to everything you do * You're a great team player and thrive working independently * You can handle logistics and assist with the coordination of concerts and special events This is a great opportunity for someone looking to establish themselves in a long-term role with opportunities for advancement. Ideal Work Experience includes administration, retail, sales, customer service, restaurant, phone customer support, bank teller, salon, medical office, and hospitality. How to Apply: Please complete application and submit resume. Thank you! Join our team and be part of a rewarding, fast-paced environment where your work truly makes a difference! Benefits: * Health insurance * Paid time off Work Location: In person