Now Hiring - Fast Tracking Solutions, Inc. - New Home Sales Agent in Camden, SC

Full description of the position

GENERAL FUNCTION: Under the direction of the Division Manager, a Dream Home Consultant (DHC) is a key team member responsible for developing and converting prospects into customers. This role requires a professional individual who demonstrates excellent organizational skills, professional conduct, communication, and a strong work ethic. The DHC will manage the sales process, meet with clients, showcase model homes or sales facilities, and ultimately close the sale of new homes. SPECIFIC RESPONSIBILITIES: * Ensure the Model Home and/or Design Center is open and staffed for prospective customers during scheduled hours. Arrive at least 10 minutes prior to opening and ensure the space remains open for at least 5 minutes after closing. No walk-in prospect or visitor will be turned away, regardless of the time. * Regularly inspect the models/design center to ensure cleanliness, and that all furnishings, accessories, and equipment are in good condition. Report any issues to the Division Manager immediately. * Promote and embody the principles of the Customer Experience, which includes providing "shocking levels of communication," information, and exceeding expectations to create a "Wow" experience for clients. * Study, learn, and apply sales methods and techniques. Participate in all training offered by the Division Manager and/or Training Manager, whether live, virtual, or online. Some training may require brief overnight stays away from home. * Utilize various technologies and software, including CRM, sales software, and touchscreen demonstrations, to enhance the customer experience and streamline the sales process. * Maintain a positive and professional attitude in all customer and employee interactions, through verbal, written, non-verbal communication, and overall appearance. Serve as the customer's "Trusted Expert" throughout the custom home process. * Maintain and update the prospect list in the CRM, follow up with prospects using phone calls, emails, and videos, and ensure communication is clear and consistent. * Register all guests and prospects in the CRM, ensuring accurate records of their visits. Follow up on all leads in a timely manner. * Ensure proper documentation for contracts, addendums, selection sheets, and other necessary paperwork is produced and presented to prospects. Follow up for signatures and additional information as required. * Participate in weekly Sales Huddles, periodic training sessions, and 1:1 meetings with the Division Manager. Attend Plan Review Meetings as required. ADDITIONAL NOTES: * SAFETY is a non-negotiable priority: The Consultant must take appropriate measures to ensure safety during product presentations, whether onsite or offsite. * All Sales Consultants are subject to periodic video and audio mystery shopping for ongoing training and performance evaluation. WHAT YOU OFFER - PREREQUISITES FOR SUCCESS: * Strong understanding of product features, benefits, pricing, and construction terminology to effectively communicate with clients. * Excellent people skills and the ability to professionally manage communication with prospects, customers, employees, and vendors. * Strong organizational and multi-tasking abilities, with great attention to detail to ensure accuracy in sales contracts and prospect documentation. * Comfortable with technology and willing to learn new tools to track prospects and communicate effectively. * A positive, team-oriented personality and a "can-do" attitude. ACCOUNTABILITY MEASURES: * Number of sales closed. * Percentage of traffic units registered. * Closing ratio. * Customer satisfaction ratings. * Number of follow-up appointments scheduled. * Projected profit percentage from sales. * Accuracy of audited sales contracts and worksheets. ORGANIZATIONAL RELATIONSHIPS: * Reports to: Division Manager, Training Manager * Works with: All internal and external customers * Supervises: No direct reports, but may occasionally supervise other Dream Home Associates (DHAs) at the discretion of the Division Manager. WHAT WE OFFER - BENEFITS: * Professional, upbeat, and fun work environment. * Technology and tools to succeed. * Competitive compensation (see "Hours and Compensation Addendum"). * Paid training and professional development opportunities. * Generous paid time off. * Medical insurance provided, with dental and vision options. * Life and accidental death insurance provided, with options to increase coverage. * 401K investment plans with company contribution. * Team-building events and activities. Job Type: Full-time Pay: $100,000.00 - $175,000.00 per year Benefits: * 401(k) * Health insurance Schedule: * 8 hour shift * Day shift Work Location: On the road