Now Hiring - Dagostino Electronic Services Inc - Account Manager in Pittsburgh, PA

Full description of the position

Description: Join Our Team as an Account Manager! Are you a people person with a passion for technology? We're looking for a dynamic and customer-focused Account Manager to join our innovative tech company. In this role, you'll build and maintain strong relationships with our clients, understand their needs, and help them achieve their goals with our cutting-edge technology solutions. You'll be a key player in ensuring our customers are happy and successful! What You'll Do: * Be the go-to person for your assigned accounts, building great relationships and understanding their business goals. * Work with clients to assess their tech needs, create customized solutions, and present your innovative ideas to help them use our products effectively. * Develop plans to grow your accounts, increase revenue, and hit your sales targets. * Collaborate with our sales, customer success, product management, and tech support teams to ensure smooth service delivery and resolve any issues quickly. * Keep an eye on account health, track performance, and regularly check in with clients to gather feedback and find ways to improve. * Be a trusted advisor, offering insights on industry trends and best practices to help clients get the most out of our technology. * Negotiate contracts and renewals, aiming to build long-term partnerships and boost customer loyalty. * Stay updated on market trends and new technologies to spot new business opportunities and keep our strategies fresh. * Use technology to streamline processes and make your job easier. Requirements: What We're Looking For: * A Bachelor's degree in business or a related field, or relevant experience. * Strong interpersonal and communication skills to engage with clients and build rapport. * Excellent organizational skills and attention to detail to manage multiple accounts and deadlines. * A good understanding of technology products, software solutions, and SaaS platforms. * A results-driven mindset with a focus on achieving sales goals and exceeding customer expectations. * Familiarity with CRM systems and sales tools to track interactions and generate reports. * A proactive, customer-centric approach to account management. Physical Demands and Work Environment: * You may need to travel to customer sites occasionally. * You'll use a computer, phone, and office equipment for extended periods. * Occasionally, you might need to lift or carry up to 10 pounds. * You'll need to be able to read, see, hear, and speak clearly. Work Schedule: * Monday to Friday, daylight hours, with extra time as needed to get the job done. Our Company Culture : At our company, we believe in fostering a positive and inclusive work environment where everyone feels valued and empowered. We are committed to: * Innovation: We encourage creativity and embrace new ideas to stay ahead in the tech industry. * Collaboration: Teamwork is at the heart of everything we do. We believe that great things happen when we work together. * Growth: We support continuous learning and professional development to help our team members reach their full potential. * Work-Life Balance: We understand the importance of balancing work with personal life and offer flexible schedules to support our employees' well-being. * Community: We are dedicated to giving back and making a positive impact in our community through various initiatives and volunteer opportunities. Perks: * Join a fun and supportive team. * Opportunities for growth and development. * Work with the latest technology in a fast-paced environment. Ready to kickstart your career with us? Apply now and let's make great things happen together