Now Hiring - Blue Rock Sourcing Solution India Private Limited - Customer Service Specialist (Military Spouses Encouraged to Apply) in Newport News, VA

Full description of the position

Job Title: Customer Service Specialist (Remote - USA) Job Type: Full-Time | Remote (USA) | 1099 Independent Contractor Salary: Starting at $20/hr, with opportunities for advancement About Us: Blue United Sourcing is a specialized staffing firm dedicated to finding top- tier talent for an array of industries. As a veteran-owned company, we demonstrate our commitment to the military community by prioritizing the hiring of military spouses and veterans. For this role, we are partnering with a forward-thinking company committed to providing exceptional customer experiences through innovative technology. Position Overview: As a Customer Service Specialist, you will engage with customers via live video through our partner's retail platform, assisting them in navigating their in-person shopping experience. Your role is to provide real-time product recommendations, answer questions, and ensure a seamless customer journey. If you are outgoing, personable, and passionate about delivering top-tier service, we'd love to hear from you! Key Responsibilities: * Engage with customers via live video to provide product recommendations and assistance. * Deliver exceptional customer service with professionalism, empathy, and enthusiasm. * Utilize our technology platform to support customers in their retail shopping experience. * Build rapport with customers to understand their needs and provide tailored solutions. * Maintain a professional and presentable appearance on camera. * Adapt to various customer needs and handle inquiries with efficiency and poise. Requirements Qualifications: * Demonstrated prior experience in customer service, sales, or related fields. * Outgoing, personable, and customer-focused attitude. * Strong verbal communication skills and professional on-camera presence. * Empathy and the ability to build rapport quickly with diverse customers. * Agile with technology: Ability to learn and navigate intuitive software with ease * Ability to work independently in a remote setting with a reliable internet connection. * All applicants must be authorized to work in the United States. Benefits * This is a 1099, Independent Contractor Position. Benefits are not offered. Why Join Us? * Competitive starting salary of $20/hr+ with growth opportunities * Company-paid training to ensure a successful transition into the role * Fully remote position with flexible work arrangements * A chance to make an impact by assisting customers in real-time * A company culture that values diversity, inclusion, and career development * Strong support for the military community Join our team and be part of a dynamic, tech-forward customer service experience! Apply today to help shape the future of retail assistance from the comfort of your home.