Now Hiring - Mitsubishi Heavy Industries - Upgrades Manager in Houston, TX

Full description of the position

Summary The Upgrades Manager will be responsible for maximizing upgrades sales/revenue with existing customers. This position will involve a high degree of sales strategies and planning. This role is suited to a confident and organized, sales professional, who supports the CSB Account Manager sales objectives to increase the division's revenue plan. Roles and Responsibilities * Foster an environment of teamwork, compliance, and continual improvement. * Adhere to the Company's objectives, i.e. Safety, Quality, Environmental and Information Security * Ensure compliance with departments standard operating procedures. * The Customer Service Business Upgrades Manager reports directly to the Customer Service Sales Manager and will be responsible for developing long term relationships with MCOI customers and CSB Account Managers., * Upgrades Manager must be a self-starter and will act as the primary liaison between customers and cross functional team members to ensure the timely and successful delivery of solutions to support our customer's needs. * Act as the primary point of contact between Customers and MCO-I on all upgrades assigned to customers. * Lead technical sales seminars/lunch & learns with customers to present benefits of our technical solutions. * Closely collaborate with CSB Engineering to identify applicable technical offerings to existing machine fleet * Develop Customer Service upgrade opportunities regarding MCO-I * Identify and grow opportunities within the Americas and collaborate with other MCO-I team members to ensure upgrades growth goals. * Exhibit the ability to address and resolve customer related issues. * Bring existing industry relationships to MCO-I as realized customers. * Participate in the coordination of compiling quotes inclusive of supporting the development of complex proposal. * Familiarity of contractual (T&C's) requirements and negotiations. * Establish productive, professional relationships with key personnel in customer accounts. * Proactively assesses and validates customer needs on an ongoing basis. * Preparation of Sales reports involving collection and analysis of sales information. * Forecast and monitor key Account Metrics on a weekly/ monthly/ quarterly basis. * Meet assigned targets for profitable sales volume and strategic objectives. * Maintain high customer satisfaction ratings that meet company standards. * Attend weekly business unit meetings and training sessions. * Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Requirements * BA/BS degree in engineering or technical related field * 10+ years of strategic technical sales experience in an After Market/ After Sales environment * Experience in Oil & Gas, Petrochemical and Power Generation industries with centrifugal compressors and steam turbines and related turbomachinery. * Highly organized, self-motivated, and able to work independently, as well as work within a TEAM atmosphere. Preferred Skills * Proficiency with essential Microsoft Office tools (Excel, Word, and PowerPoint) * Ability to produce effective reports, forecasts, and presentations. * Adheres to all company policies, procedures, and business code of ethics. * Proven Account Management or Technical Sales experience with rotating equipment products and customers. * Strong familiarity with customers in the O&G, Power Generation, Petro-Chemical and other Industries. * Broad technical knowledge of the entire range of company products and services, to effectively present CSB solutions to customers. * Demonstrated ability to communicate clearly, present solutions and influence effectively at all levels of the organization. * Familiarity with promoting upgrades capabilities of OEM equipment. * Excellent verbal and written communications skills. * Excellent listening, negotiation, and presentation skills. * Conduct business as a representative of the company in a professional and ethical manner. * Ability for overnight travel approximately 50%. * Exhibit and promote positivity within the organization. Physical Demands * Ability to sit and work in front of a computer for majority of the day. * Minor lifting of files and/or boxes < 5 lbs. Job Type: Full-time Pay: From $105,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Work Location: In person