Now Hiring - KSI Kitchen and Bath - Builder Account Manager in Byron Center, MI

Full description of the position

Builder Account Manager - 20/20 Experience Required Byron Center, MI | Full-Time | $22 -$25/hr + Spiffs Join KSI Kitchen & Bath - Where Passion Meets Purpose! Are you an experienced builder sales or design professional ready to take ownership of customer relationships and deliver outstanding results? KSI Kitchen & Bath, a growing, family-owned company with over 50 years of industry leadership, is seeking a Builder Account Manager to drive success with key builder clients. This is your opportunity to work in a people-first environment where your design skills and customer service passion will shine. 20/20 software experience is REQUIRED for this role. What You 'll Do: * Manage daily needs and full project life cycles for assigned builder accounts. * Oversee design, order entry, service, and resolution--ensuring a seamless experience. * Use your expertise in 20/20 design software to create detailed, accurate plans and layouts. * Deliver proactive communication and follow-up to exceed client expectations. * Collaborate with the sales, service, and operations teams to deliver excellence. * Attend builder meetings and represent KSI at industry events. What We 're Looking For: * 2+ years in builder sales , cabinetry, or flooring. * Proficiency in 20/20 design software (required--please highlight in your application). * Strong communication and problem-solving skills. * Detail-oriented and organized with a focus on quality. * Team player with a positive, can-do attitude. * Comfortable using Microsoft Office and CRM platforms. Why Join KSI Kitchen & Bath? * Competitive pay with bonus opportunities (Spiffs) * Monday-Friday schedule with occasional weekends * Career growth in a supportive, people-focused culture * Comprehensive benefits package: * 401(k) with company match * Medical, Dental, Vision * PTO & paid holidays * Employee discounts & referral program * Life & Disability insurance * Flexible spending account * Employee assistance program Ready to make an impact and grow with us? Apply today and become part of the KSI family--where we put people, process, and partnerships first. Job Type: Full-time Pay: $22.00 - $25.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Work Location: In person